Digital Account Manager Job at Digital Impulse

Digital Impulse Watertown, MA 02472

The Role:

Digital Impulse is in search of a Digital Account Manager. The right person for this position is a problem solver to the core. They’re curious, they have a passion for all things digital, and they’re not afraid to make mistakes, learn, and constantly improve.

The Digital Account Manager role at Digital Impulse is a hands-on position that demands both excellent communication and project management skills. In this role you will work as the facilitator between our internal teams and several key clients. Enthusiasm, open mindedness, and attention to detail are critical to success. You’ll work both on marketing campaigns and website builds, so familiarity with search, social, marketing automation, and the website creation lifecycle are all valuable and necessary skills for this role. If that sounds like a lot, don’t stress, we have a fantastic team of experts in all of these disciplines that you’ll be working with hand-in-hand, to make sure we deliver an awesome product to our clients.

Job Responsibilities Include:

  • Manage communications between agency and clients
  • Understand and communicate client business needs to the internal team, creating an environment of transparency for all involved
  • Contribute to the development of detailed project briefs with the support of core team members
  • Develop, maintain and effectively execute project plans and project delivery throughout the life of your projects
  • Provide strategic input to both our internal teams and to the client
  • Cooperate with client and team members to solve problems, resolve scope and budget issues, and ensure we deliver great work
  • Learn with enthusiasm and try new things independently

Job Qualifications:

  • Understanding of digital marketing channels such as social media, SEM, and marketing automation
  • Excellent written and oral communication skills
  • Ability to understand and accurately communicate granular details and high-level goals
  • Experience with Excel and PowerPoint
  • Must bring positive energy to the agency day in and day out
  • Absolutely must have a genuine passion for achieving client goals and exceeding client expectations

Ideal Candidate:

  • 3+ years of experience as a Digital Program or Digital Project Manager
  • Is motivated and a self-starter
  • Strong teamwork and interpersonal skills
  • Likes problem solving

Benefits:

  • Health Insurance
  • 401k w/ company match
  • Bonuses
  • Flexible Work from Home Policy

Job Type: Full-time




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