Diamond Kote Specialist Job at Wausau Supply Company
Overview:
Education / Experience:
Reports to: Regional Manager
Working Demands / Requirements:
Conclusion: A Wausau Supply Co. CDS will exemplify the high standards that have come to be associated with Wausau Supply Co. As a frontline employee, politeness, honor and integrity is expected in every contractor/client interaction.
Summary: As an Ambassador and frontline contact to Contractors, Remodelers & Architects; a Diamond Kote Specialist (DKS) will work with our clientele to educate, train and secure orders on Diamond Kote Building Products. Maintain positive/profitable relations. Convert business and increase the brand recognition of Diamond Kote Building Products in the market.
Responsibilities:
DKS duties to include (not limited to):
- Be a product expert for Diamond Kote Building Products offered by Wausau Supply Company.
- Promote & educate our proprietary Diamond Kote Building Products.
- Travel within geography making calls on contractors, remodelers & architects.
- Ability to evaluate contractor installs and communicate issues in a professional manner
- Assist and educate contractors/installers with the following:
- Seminars promoting product as well as proper installation practices.
- Sponsoring and attending customer educational events (i.e. breakfast/lunch events and evening product shows) promoting Diamond Kote Building Products where contractors, remodelers and/or architects are present.
- Be a solutions provider for your customers; and quick problem resolution.
- Identify and solicit new business opportunities.
- Provide support to contractors in relation to our Contractor program including:
- Program enrollment
- Basic software assistance
- Continuous education to stay current with:
- Changing products in the industry. (Both Diamond Kote Building Products and competitive brands).
- Building codes & practices.
- Attend sales meetings, customer functions, contractor events, trade shows, and all other events as assigned.
- Ability to work directly with installers for job site startups and installation to ensure a smooth process.
- Communicate effectively with Regional Manager on a regular basis.
- Provide sales support to contractors with homeowners leads.
- Communicate effectively with Territory Managers to ensure availability and access to product at preferred dealer/lumber yard locations.
- Complete all sales reports on time and accurately. Utilizing CRM system to document and track sales process.
- Work effectively with internal departments (warranty, customer service, and accounting) to help provide a positive customer experience.
- Compliance with all company safety initiatives and Safety Observations to meet company goals.
A DKS will possess and/or demonstrate the ability to:
- Proficient presentation, verbal & written communication skills.
- Ability to prioritize tasks and meet communicated sales goals.
- Display professional behavior to all internal and external contacts in conjunction with policies and procedures as outline in the employee handbook.
- General working knowledge of residential construction.
- Strong people skills needed to develop and sustain relationships that would result in advanced sales of our key products
- Utilize electronic expense report tools daily.
- Keep personal vehicle clean and in compliance with recommended maintenance schedule along with organized and prepared to perform your responsibilities, maintaining a professional image.
Education / Experience:
- High School Diploma, College Degree and/or 3-5 years of related sales experience preferred.
- Microsoft Office Suite knowledge base, any sale reporting software knowledge is a plus.
- Highly developed planning and organizational abilities.
Reports to: Regional Manager
Working Demands / Requirements:
- Ability to sit for long periods of time because of travel aspect of position.
- Must possess a MVR that qualifies per the auto insurance requirements.
- Flexibility relative to hours as travel is weekly with some overnights.
- Home Office needs to have rapid high-speed internet.
- Ability to lift and carry 75 lbs. occasionally.
- Ability to safely operate air/power tools.
Conclusion: A Wausau Supply Co. CDS will exemplify the high standards that have come to be associated with Wausau Supply Co. As a frontline employee, politeness, honor and integrity is expected in every contractor/client interaction.
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