This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2021, Costco contributed over $58 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco Travel is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.

The Delivery Manager at Costco Travel fosters a high performing Agile-centric approach across all delivery teams within a product. This position is responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers manage the communication across program stakeholders, define mitigation strategies to remediate risks and issues, and assist teams to ensure that the value being delivered aligns to the product vision defined by product managers.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Assists with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues .
• Facilitates program increment (PI) sessions across all delivery teams aligned to a product, value stream, or portfolio, and the accompanying planning sessions (pre and post PI planning sessions).
• Works with Product Owners and Scrum Masters to plan release schedules across products .
• Supports product teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.
• Supports the Product Manager with the facilitation of system demos to demonstrate the integration of products to all stakeholders.
• Leads program increment retrospectives to identify opportunities to improve productivity .
• Monitors delivery team metrics to evaluate progress against delivery milestones (e.g., release burnups).
• Aggregates individual delivery team status into portfolio-level risks, assumptions, and interdependencies.
• Creates reports highlighting the health of the overall delivery status to portfolio and value stream leadership and various stakeholders.
• Leads regular “Scrum-of-Scrum” meetings with Scrum Masters from all product teams to drive alignment across development activities and review blockers or impediments impacting team productivity.
• Coordinates the resolution of internal and external dependencies across value streams and shared services.
• Drives tactical day-to-day delivery process, including removing impediments that impact productivity or block the team’s process.
• Ensures effective communication, collaboration, coordination, and team engagement in initiatives that cut across portfolios and products.

REQUIRED

• 3+ years of Agile Team Leadership (PO, PdM, PgM, TPM, DM, RTE, SM).
• 3+ years of experience with Scaled Agile Framework or Agile Methodologies.
• Experience mentoring Scrum Masters, Product Owners, Product Managers in Agile practices.
• Experience optimizing SDLC processes to improve quantity and quality of work.

Recommended

• Bachelor’s degree or higher.
• Ability to manage project delivery planning, estimating, budgeting, and metrics reporting.
• Ability to identify and mitigate technical delivery risks.

Required Documents

• Cover Letter
• Resume
  
  
  

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Range:

Level 2 - $105,000 - $135,000

Level 3 - $125,000 - $155,000

We offer a comprehensive package of benefits including paid time off, health benefits — medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, commuter benefits, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan, SmartDollar financial wellness program, to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.