Job Description

Job title: Data Support Specialist
Responsible to: Director of Admissions for Data & Systems
Department: Admissions

Organizational classification: Staff
FLSA classification: Non-exempt

Type: Full Time

Grace College and Seminary welcomes diversity, and makes employment opportunities available to all applicants and employees without regard to race, color, pregnancy, age, ancestry, national origin, disability, citizenship status, military status, genetic information, or any other legally protected category.

I. Scope of Responsibilities: Under the direction of the Director of Admissions for Data & Systems, assist with the data entry and transcript processes of prospective student inquiries and applications for admission, including file development and organization. Assist Campus Visit Coordinator with front desk coverage, campus visit appointments and itineraries as needed.

II. Essential Responsibilities: (These essential responsibilities are those the individual must be able to perform unaided or with the assistance of reasonable accommodation.)

1. Enter and import required data of prospective undergraduate student inquiries into Slate.

2. Coordinate inquiries with the correct response letters and materials.

3. Enter application data received in the admissions office as needed for undergraduate programs.

4. Support the creation and updating of admissions files with information received, both electronically and hard copy as needed.

5. Coordinate all transcript activity from inquiry to enrollment for undergraduate programs, including receiving, entering, and updating transcripts into CRM.

6. Review college transcripts for an unofficial evaluation of credits that will transfer into Grace College from other colleges.

7. Assist in the preparation of admission decision letters and related materials.

8. Assist with the storage and removal of application materials for students.

9. Assist in managing student office assistant(s).

10. Assist with file transmission to the registrar’s office upon course registration.

11. Assist director of admissions for data entry and admissions counselors in application coordination and review.

12. Assist with front desk coverage in the Visitor’s Center as needed.

13. Assist with other duties as assigned.

IV. Performance Areas:

A. Job Effectiveness (Competence)

1. Knowledge: Demonstrates job knowledge, understands how his/her work relates to the department and organization. Possess knowledge of all tools, equipment and resources most useful to the position.

2. Organization: Plans and organizes work, demonstrates dependability and good attendance, makes effective decisions, effective problem solving/demonstrates good judgment, handles multiple tasks simultaneously.

3. Results: Achieves needed results, takes responsibility, and communicates adequately and effectively.

B. People Matter (Character)

1. Interpersonal Skills: Shows respect for others, actively builds trust, demonstrates honesty/fairness. Maintains appropriate levels of confidentiality. Gives credit to others, routinely expresses positive feedback and gratitude, understands others' perspectives, supports diversity and understands related Issues.

2. Teamwork/ Conflict Resolution: Actively applies teamwork principles, supports the goals of others. Keeps short accounts, seeks productive means for resolving conflicts, shows loyalty to those not present, and avoids backbiting and gossip.

C. Organizational Success (Service)

1. Customer & Organizational Orientation: Makes student needs a priority, treats students with respect, and displays mission-mindedness. Shows support and respect for the institution, management, policies and procedures, and the community lifestyle statement.

2. Continuous Learning: Actively develops job related knowledge & skills and increases knowledge about the organization, flexible/adaptable to change, demonstrates creativity/innovation in work.

V. Job Requirements:

A. General: Individuals must possess the knowledge, skills, and abilities listed or be able to explain and demonstrate that they can perform the essential responsibilities of the job, with or without reasonable accommodations in order to safely perform the essential responsibilities of the job.

B. Physical: Must be able to perform the following: talking, hearing, and seeing. Must have sufficient manual dexterity to be able to operate all office equipment including, but not limited to: computers, fax machines, copy machines, modems, and telephones.

C. Mental: Must be able to reason, analyze, prioritize, conceptualize, make judgements, and solve problems.

V. Job Requirements:

A. General: Individuals must possess the knowledge, skills, and abilities listed or be able to explain and demonstrate that they can perform the essential responsibilities of the job, with or without reasonable accommodations in order to safely perform the essential responsibilities of the job.

B. Physical: Should be able to perform the following and similar physical demands in completing work tasks: walking, climbing, stooping, reaching, pushing, feeling, crawling, crouching, lifting, pulling, standing, kneeling, carrying, handling, talking, hearing, seeing, sitting, fingering. Able to frequently lift up to ______.

C. Mental: Must be able to reason, analyze, prioritize, conceptualize, make judgments, and solve problems.

VI. Qualifications:

A. Minimum:

1. Data entry skills.

2. High level of accuracy and attention to detail.

3. Excellent interpersonal communication skills.

4. The ability to work quickly yet effectively under time constraints.

5. Willingness to work longer hours to meet a specific deadline.

6. Reflects a Christ-like spirit in work ethic and interpersonal relationships. Willing to empathize with students and work in the best interest of all students, staff, and faculty.

7. Should be able to handle stress in a fast paced environment.

8. Should communicate effectively one to one and in small groups.

9. Good management skills.

10. Strong Christian faith, commitment and volunteer service experience.

B. Preferred:

1. Experience in a related field.

2. Strong interpersonal skills.

3. A working knowledge of MSOffice, Jenzabar One, and Slate.

4. Familiarity with the college admissions process.

5. Knowledge in computer database management.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Winona Lake, IN 46590: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)

Work Location: In person

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