QUALIFICATIONS:

• You have least one year of experience in data entry, report creations, and data analysis.
• You may have worked in fundraising before (for at least a year) or perhaps at another Planned Parenthood affiliate, in any department.
• You excel at adapting and learning new software systems, and you may have experience with Raiser’s Edge, EveryAction, MobileCause, or Omatic.
• You consistently communicate ethically and effectively, both verbally and written.
• You demonstrate proficiency with Raiser’s Edge or another comparable constituent record management system.
• You are well-versed with the Microsoft Office Suite, especially Excel and Word.
• You may have experience with EveryAction, MobileCause, or Omatic.

KEY APPROACHES TO THE WORK:

• Inclusion and Equity Champion: You deeply value inclusion and actively contribute to a more equitable and inclusive organization. You are reflective and understand how your perspective is shaped and influenced by your identity. You accept responsibility for your own behavior and action in upholding an equitable and inclusive workplace.
• Communication: A key part of your job is to make things that oftentimes feel complicated for others seem clear and manageable or actively seek assistance when they are not. You are an excellent communicator, who can explain complex information in clear and understandable terms. You have the skills to communicate via writing or verbally (through various modes). You maintain high standards of confidentiality and practice ethical communication.
• Collaborative: You’re a strong team player who is willing to step up to help advance the team’s goals.
• Detail-Oriented and Organized: You take great pride in getting details right. You know the impact of a small error and use your focus and attention to detail to catch them before they occur. You’re organized and on top of your work and deadlines, with systems in place that help you manage multiple priorities without sacrificing quality.
• Critical Thinking: You are adept at solving problems and considering a path forward, whether in an interaction with a person or troubleshooting a tech challenge. You apply your skills to prioritize work and move multiple priorities forward effectively.

PRIMARY AREAS OF RESPONSIBILITY/ ESSENTIAL FUNCTIONS:

• Data and Systems: You’re knee-deep in our databases, ensuring that they reflect current, accurate, and complete donor data. You have an eye toward policies and procedures and ensure others on the team have the requisite understanding and skills of our data systems as well. To do this, you will:
• Maintain integrity of Raiser’s Edge (CRM) and RE-NXT databases by creating and updating donor and gift records.
• Respond to and process information from various sources including donors, staff, third party platforms, Planned Parenthood Federation of America (PPFA), etc.
• Assist in maintaining written policies and procedures for Raiser’s Edge database. Maintain donor and gift records by processing and entering all gifts into Raiser’s Edge within established timeline using appropriate coding, ensuring compliance with donor intent and archival of gift documentation. This includes gifts made online, via stock, EFT, cash, checks, credit cards, pledges, pledge payments, and in-kind gifts.
• Manage and analyze data to create streamlined imports of contribution and donor data utilizing Import-o-Matic software.
• Produce queries, exports, imports, and reports, including monthly, quarterly, yearly, ad-hoc financial and activity reports, mailing lists, and data clean-up projects.

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  Support Donor Experience: As a key contributor to the team, you engage directly with internal and external parties focused on donor contact, inquiries and acknowledgement. Your efforts help ensure our collective work yields the dollars and the donor experience that maintains and enables expansion of our work. To do this, you will:
• Serve as primary contact for incoming calls and emails related to donations and correspond with donors in a timely manner to resolve inquiries.
• Manage gift acknowledgement process by drafting, editing, and regularly updating timely IRS-compliant acknowledgement for all contributions
• Support stewardship program with list production, donor phone calls,
• Support and help implement the Health Center/Patient Donation Program by facilitating staff trainings and tracking and reporting progress.
• Maintain other records including but not limited to procedural documents and audit files.
• Work with Development team members to create and adhere to the strategic plan and annual budget. Supports the Development leadership to achieve desired fundraising goals.
• Support team and agency-wide objectives through, but not limited to visibility at internal and external events, and by participating in task forces, committees, and engagement with external partners.
• Some travel to affiliate health centers may be required.

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  Abortion Care: We all work in abortion care, whether it is referrals, information, education, counseling, performing, scheduling, etc. In this role you are responsible for managing and analyzing data for the development team to maximize fundraising efforts for all the work we do possible, including Abortion Care.