All Purpose Plumbing in Tacoma, WA is looking to hire a full-time Customer Service Representative / Dispatcher to schedule appointments and assist customers. Are you passionate about customer service? Do you want to work for a highly respected and stable company? Are you looking for a successful career path with a company that values you? If so, please read on!

This dispatch position earns a competitive wage of $17.00 - $20.00 per hour, depending on experience. We provide generous benefits and perks, including health, dental, vision, a 401(k) plan, a profit-sharing program, paid training, a boot program, tool allowance, and company uniforms. We also offer paid holidays, wellness days, and birthdays! If this sounds like the right dispatch opportunity for you, apply today!

ABOUT ALL PURPOSE PLUMBING

Since our foundation in 2001, we have been providing high-quality piping services for the residents of Tacoma and the surrounding areas. We are a local, family-run business that strives to offer a personal touch. Specializing in the installation, repair, and maintenance of all makes and models, we pride ourselves on our ability to accept and efficiently complete every request we get. We are licensed, bonded, and insured, and our goal is 100% customer satisfaction each and every time.

Because our company is run by a family, we strive to treat our employees as such. We offer awesome pay, stellar benefits, and an uplifting work environment. Additionally, we provide top-notch training so that our teammates feel confident in their abilities. If you're looking to join a stellar team, look no further!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / DISPATCHER

As a Customer Service Representative / Dispatcher, you make sure our operations run like a well-oiled machine, keeping our technicians busy but not overbooked and our customers happy. You handle scheduling in our plumbing office by selecting the appropriate technician for each job and making an effort to schedule appointments in the most efficient way possible. Delivering exceptional customer service is one of your many talents. You respond to customer questions, issue reminder and confirmation calls, keep them informed about payments, follow up on their satisfaction with our service, and work to resolve any issues. You leave each day feeling great about using your customer service and organizational skills to take care of our technicians and customers!

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE / DISPATCHER

• 1+ years of customer service experience
• Excellent computer skills
• Proper phone etiquette

Are you a self-motivated problem solver? Do you have excellent communication skills, both written and verbal? Are you adaptable and able to work well under pressure? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Are you goal-oriented? Can you easily establish a good rapport with people? If yes, you might just be perfect for this office dispatch position!

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this plumbing office dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 98408