Responsibilites
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
- Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
- Works with other departments to complete customer requests as needed, and minimize escalations.
Qualifications:
a) High School Diploma or equivalent
b) Candidate should be having good knowledge about insurance and annuity.
Job Type: Full-time
Salary: $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: One location
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