Customer Service Representative Job at Parkland USA

Parkland USA Salt Lake City, UT 84104

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. We power a growing family of locally known brands including Hart's Superpumper, KB Express, ConoMart Super Stores, Rhinehart Oil, Red Carpet, Tropic Oil, Farstad Oil, On the Run and more!

Compensation:

  • Salary is dependent upon review of qualifications and experience

Tank Wagon & Packaged Deliveries:

  • Tank Wagon Fuel tickets scanned to Ogden
  • Receive Tank Wagon Bulk Oil & packaged orders and create delivery pick tickets
  • Complete delivery tickets (proof of delivery) processed each morning and invoice the customer
  • Identify back order products or items that are not inventoried.

Safety - The CSR is responsible to promote a Safe environment tied to Goal Zero initiatives:

  • Participate in Safety Meetings
  • Report all incidents to your Supervisor
  • Promote "Stop Work Authority" as a primary work process to reduce the potential for incidents.

Retail Office:

  • Incoming calls answered in a timely manner
  • Process orders from customer calls and walk-in customers
  • New Customers forwarded to Inside Sales and Cc to Director of Sales
  • Daily scanning of completed paperwork into company digital repositories.
  • Ensure correct data entry into PDI
  • Buy back & rebates scanned to AF for processing
  • Monitor previous orders not yet invoiced (within 24 hours)
  • Maintain cleanliness of work area and kept to a high standard

Skills Required:

  • Time management skills and the ability to prioritize activities and projects Working knowledge of all petroleum products a plus
  • Strong Customer Service and problem resolutions skills
  • Computer Knowledge with relevant company IT systems experience
  • Proficient at keyboard, 10 Key and basic accounting functions

We Offer:

  • Medical with a great wellness program that includes HSA contributions, Dental, Vision, Company paid life insurance, LTD, STD;
  • 401k with generous company match;
  • Paid time off;
  • Great working environment!

We thank all candidates in advance for their interest, however only those being considered will be contacted.

Parkland USA is an Equal Employment Opportunity Employer.

Parkland USA is committed to equal employment opportunity for all persons. All employment decisions at Parkland USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. It is the policy of Parkland USA to provide Equal Opportunity Employment to all qualified disabled veterans, individuals with disabilities, and protected veterans who are employees or applicants for employment.

#PLUSA

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Work Location: One location




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