Customer Service Representative Job at Louisville Water Company
Louisville Water is currently recruiting a Customer Service Representative to handle telephone customer service inquiries in a fast-paced environment while being efficient, professional, and courteous always. Responsible for analyzing account to aid and information to customers concerning billing issues, sign customer up for service, generating service orders, resolving complaints/ inquiries, and be able to communicate information back to the customer.
Louisville Water values Safety, Trust, Partnership, Quality, Diversity, Equality, and Inclusion. We are looking for strongly skilled individuals that want to be part of passionate team that will make an impact. Someone that strives for excellence and quality of work.
Since 1860 Louisville Water provides quality water as well as competitive pay and a comprehensive benefit package, which includes:
· Health, Dental & Vision insurance
· County Employee Retirement System (CERS)
· 457 and 401k plans
· Company Paid Life Insurance
· Supplemental Life Insurance
· Company Paid STD & LTD benefits
· Medical/Dependent Care FSA’s
· Supplemental Insurance for Accident & Critical Illness
· Paid Time Off
· Sick Leave
· Parental Leave
· Adoption Assistance
· Tuition Assistance Program
· Employee Assistance Program (EAP)
Our mission is providing the highest quality water through dedicated employees who deliver exceptional value to our customers, shareholders, and the communities we serve. Would you like to be part of a wonderful company that offers nothing but the best opportunities?
Learn more on how you can join our team. Apply on the Louisville Water Career site.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Louisville, KY 40202: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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