Customer Service Representative Job at DISYS

DISYS Boston, MA 02116

$16.00 - $17.50 an hour

Job Title : Administrative Assistant/Support
Work Location: Boston, MA 02116, United States
Duration : 2-3 months with possible extension
Schedule: Monday thru Friday 40hrs/week
Payrates- $16- $17.50/hr.

Need 100% Vaccinated

Job Description:

  • Perform Administrative and Office Support Activities (filing, copying, distributing mail, ordering supplies)
  • Field and manage emails, calls, and all forms of correspondences in a courteous & professional manner, transferring calls and transcribing messages accurately.
  • Establish and follow departmental administrative procedures and maintain confidential departmental information while evaluating the workflow and reallocating resources and/or redesigning processes to meet office needs and customer service.
  • Prepare, revise, and format excel spreadsheets, power-point presentations, and other written documents at the request of the General Manager, Chief of Staff and RROPS Senior Management
  • Attend meetings upon request to record, transcribe and summarize discussion topics for reports and memos.
  • Proofread documents and ensure accurate / consistent data prior to distribution.
  • Schedule, plan and assist in the coordination of events, meetings and/or special projects.
  • Organize and maintain manual and computerized confidential departmental files, records, and logs ensuring the smooth and timely flow of correspondence and reports.
  • Respond to each inquiry, whether from a customer, vendor, or co-worker in a professional and courteous manner.
  • Handle complex and confidential situations and requests and serve as a resource for the department in a highly visible capacity with candidates, staff, management, and other departments.
  • Track the status of ongoing matters and follow up as necessary.
  • Coordinates and maintains department budget to include monitoring, tracking, expenditures, troubleshooting problems and preparing reports and manage invoices.
  • Oversee and organize daily office operations and procedures including maintaining office supplies inventory, ordering supplies, and ensuring the operation of office equipment.
  • Prepare payroll and maintain time entry.

Disclaimer: Digital Intelligence Systems, LLC. is an Equal Opportunity Employer we do not discriminate against any employee or any applicant.

Job Type: Contract

Pay: $16.00 - $17.50 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Boston, MA 02116: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Data entry: 1 year (Preferred)

Work Location: In person




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