Customer Service Representative Job at Bobby Branch State Farm Insurance

Bobby Branch State Farm Insurance Westland, MI 48185

$35,000 - $65,000 a year

Now Hiring: Insurance Customer Service Account Managers

State Farm is looking to train the next high quality team member for our expanding team. We will train the right person. An Account Manager will work with customers to provide solutions for their auto, home, and life insurance needs. This is a great opportunity to start a career with a Fortune 50 insurance provider in State Farm.

We are seeking individuals committed to teamwork, providing remarkable customer service, demonstrating a willingness to learn, and a daily commitment to success! This position does have sales goals and quotas for selling auto, home, and life insurance.

Requirements

  • Servicing customer service needs to their insurance policies
  • Answering in-bound calls
  • Advising customers on insurance coverages
  • Upselling
  • Customer relationship management and retention
  • Obtaining Google Reviews and Customer Feedback

State Insurance License Requirement

Account associates will be required to pass a Michigan Property and Casualty Exam. Prospect will pay for licensing costs out of pocket and can be REIMBURSED. Reimbursement will occur if exam is passed within 3 attempts.

  • Cost of licensing ranges from $125- $350 depending on packages purchased.

Training

· Account associates will complete paid training.

Base Compensation

  • $30,000-$45,000 based on experience. Base Compensation is Guaranteed
  • First year Account Associates earn between $40,000 and $65,000 with commissions and bonus
  • Income is unapped

Benefits:

  • Advancement to potentially become a State Farm Agent
  • PTO

Commission Structure

  • Commissions paid out on the sale of auto, home, renters, life insurance products. Average commissions are $500-$2,000 per month
  • Commissions are uncapped

Bonus

  • Monthly and year end bonuses available

Hours

  • 9am-5pm Monday through Friday.

Job Type: Full-time

Pay: $35,000.00 - $65,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Experience level:

  • 5 years

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

COVID-19 considerations:
Masks, social distancing, and disinfecting protocol should be followed. This is an in office position.

Work Location: In person




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