Customer Service Representative Job at Abbott and Becker

Abbott and Becker Fort Lauderdale, FL 33315

Pay Range: $50,000 - $65,000 Annually
Job Summary:

The Estimator position entails estimating costs and initial planning of potential jobs to be produced or brokered.

Duties/Responsibilities:

  • Receive and confirm specifications included in “Requests for Quote” forms and other pricing requests.
  • Plan press layouts and other production methods for each estimate.
  • Coordinate with customer service/estimating departments both internally and at affiliated companies to obtain accurate pricing on external production functions.
  • Obtain competitive pricing from un-affiliated vendors for materials and services as needed including quotes from multiple sources for comparison.
  • Work with production supervisors as needed to answer technical questions regarding projects.
  • Use estimating tools (software, standards, etc.) to compile estimated costs that will be both competitive for the customer and profitable for the company.
  • Communicate with Director of Client Services and/or President to establish pricing for completed estimates.
  • Maintain daily log of estimates completed.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks.
  • Proficient with Microsoft Office Suite or related software.
  • Intermediate math skills required.
  • Knowledge of graphic arts, specifically lithographic printing, pre-press and display fabrication.

Education and Experience:

  • Bachelor’s Degree in Math or Business preferred
  • At least two years related experience in print, display, and graphic arts industry.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Fort Lauderdale, FL 33315: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Printing Industry CSR: 5 years (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: One location




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