Customer Service Optician needed

Our busy practice needs a confident salesperson to help our patients look and see their BEST!

Do you love solving problems to help people live better lives? Have a passion for style and a gift for helping people look or feel their best? Then we want to talk to you about our Customer Service Optician/Frame Stylist position.

This full-time position with weekends OFF at our office in Ojai offers the stability of a career in healthcare!

NO Experience required!

Prior medical office or eyecare experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude, a team player, a helpful heart, and a love of learning!

What you’ll be doing:

You’ll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. Out of everyone that works at our practice, the optician/ stylist has the honor of satisfying patients the most! This is not just a sales job, your role is to be an educator and a style consultant. Our patients will be grateful to you, everytime someone compliments them on their new glasses.

Some of your duties will include:

• Helping people pick out frames that suit them based on the shape of their face, nose bridge fit, lifestyle, and prescription.
• Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.
• Educating first-timers on how to use and take care of their glasses.
• Troubleshooting prescription issues
• Taking accurate, precise measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments
• Frame repairs and adjustments.
• Consistent cross-training for optimum career growth
• Educating patients on what their insurance covers
• Keeping the fashion frame room looking clean, neat, and welcoming
• Doing inventory, ordering, sending, and receiving shipments

If you want a career where you help the people in your community have better lives, this is the job for you.

Skills required – If these sound like you, please apply!

• You can make anybody feel comfortable, from squirmy little kids to great-grandmothers... and everyone in between.
• Demonstrate the ability to resolve problems and to resolve conflict effectively; listening skills are required
• Attentive to detail with strong written and verbal communication skills
• You’re confident in making recommendations.
• Consistently interact with others in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.
• You’ve got the perfect balance of patience and efficiency.
• You’re insanely detail-oriented – Even Santa is jealous of your “making a list and checking it twice” skills.
• You LOVE to learn and master new skills quickly.
• You’re famous for doing what you say you’re going to do – no excuses!
• You take pride and ownership in everything you do – whatever you do, you do it well.
• You see yourself as an integral part of your team’s success (because we will).

About Us

Topa Topa Optometry is a fast-paced, highly respected eye care practice. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat.

Some of what we offer:

• Healthcare and In-House Vision Benefits (upon Eligibility)
• P.T.O. and Vacation Time(upon Eligibility)
• 401K (upon Eligibility)

If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

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