Haymarket Center is seeking multiple CTA Outreach Specialists;

The CTA Outreach Specialist will conduct outreach on the CTA with a team providing direct services to individuals experiencing homelessness, mental illness and substance use. Identify target populations for engagement in project services; conduct assessments, create service plans, engage and link clients with appropriate services in hopes of connecting homeless individuals to needed treatment and housing resources.

* Conduct outreach on CTA trains and platforms to engage members of the target populations into services;

* Conduct brief screenings and identify clients with substance use and/or mental health disorders in order to link them with appropriate resources;

* Outreach worker will need to utilize motivational interviewing techniques to engage the client in an assessment in order to identify needs and link to services;

* Collaborate to locate, create and maintain relationships with the homeless through outreach;

* Provide outreach to clients by providing food, clothing, transportation, case management and referrals for housing and shelters among other needed services.

* Completion of documentation in appropriate database in a timely manner;

* Follow all safety protocols;

* Other duties as assigned.

Education, Experience, & Skills required:

Previous experience working with homeless, substance use and mental health populations;

HS Diploma/GED required.

B.S. in Social Services or Health related field preferred;

Ability to calmly respond to emergencies and to quickly assess and respond safely and appropriately by agency policies.

Comfortable working with persons experiencing homelessness and culturally diverse populations.

Excellent organizational skills and attention to detail.

Valid Illinois driver's license and ability to operate a van required.

Previous experience in outreach and/or case management services highly preferred.

Job Type: Full-time

Pay: $21.62 - $21.63 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Chicago, IL 60607: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Chicago, IL 60607

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