Cruise Operations Assistant (DOT Non-Exempt I) Job at Maryland Department of Transportation
OPEN RECRUITMENT
Open Until Filled
If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver’s license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland’s toll roads; or applied for Minority Business Enterprise (MBE) certification, then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT).
MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission—connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!
The Maryland Department of Transportation Maryland Port Administration (MDOT MPA) is currently seeking a Cruise Operations Assistant (DOT Non-Exempt I). The purpose of this position is to provide staff support and administrative support to the Cruise Operations Manager for all cruise operational activities. This position will maintain contact and working relationships with all for-hire contractors and vendors, management and staff that work at the cruise terminal, as well as terminal operators, stevedores, and port agents. The position is responsible for coordinating the readiness of the cruise building for cruise guests, passengers, and visitors on cruise days, as well as ensuring that all terminal security mandates are in place for the start-up of ship arrival and throughout the day when cruise ships are in port.
Employees in this class are considered essential employees and are subject to call-in 24 hours a day, as may be required in order to maintain continuous and safe operation of a facility. Employees may be required to work rotating shift work, to include evenings, nights, weekends, and holidays.
The current vacancy exists at MDOT MPA's Dundalk Marine Terminal in Baltimore, Maryland.
MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits
Qualifications
MINIMUM QUALIFICATIONS:
Education: Graduation from high school or possession of a high school equivalency certificate.
Experience: Two (2) years of experience acting as a liaison coordinating programs or correspondences between a unit or department in a transportation or military setting, including internal and external contacts.
The ideal candidate will possess the following:
Ability to perform customer services functions- Ability to communicate effectively both orally and in writing
- Ability to exercise initiative and sound judgment
Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying.
If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.
Note: Possession of an Associate of Arts Degree in Transportation and/or Logistics may be substituted for the required experience.
Licenses & Certifications
None.
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