CRM Manager Job at VaynerMedia LLC
This role is expected to work out of the NY office in a hybrid capacity
In this role, you'll support a cross-company team in structuring and actioning against a growing CRM capability. The role will work specifically within a team built to cultivate and track top relationships across new business and talent but will also support across all VaynerX organizations in linking CRM capabilities.
With close links to senior leadership including CEO/Chairman, this role provides the opportunity to quickly build visibility into the various companies and workstreams across VaynerX. As part of a small and growing team, it provides the opportunity to shape processes going forward.
Key Responsibilities:
- Playing a leadership role for all CRM activities and initiatives across VaynerX and its various entities
- Being a champion for effectiveness and how to develop a data-driven strategy for the CRM program- including KPIs to analyze the effectiveness of the program
- Own and maintain an up to date database of clients, prospects, and leads.
- Train and onboard VaynerX employees on how to utilize CRM
Qualifications
- 2-5 years of experience running CRM initiatives (SFDC Preferred)
- An analytical background with experience in reportng, data analysis, and database management. Tools include ZoomInfo, Clearbit, Salesforce, Mailchimp, Tableau, SQL, and others
- Experience with integrating CRM systems with other software programs
- A curious mind who is excited by the opportunity to problem solve where established solutions don't exist
- A strong communicator who can understand and support a variety of teams
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