Part-time Work Schedule: 8:00 am - 8:30 pm Weekends Sa/Sun

• COVID vaccine required or pre-approved medical or religious exemption

POSITION SUMMARY
Works cooperatively with 988 MCRT Clinician to respond in person to behavioral health crisis calls throughout Clay, Platte, and Ray counties, connecting individuals in crisis to services, providing crisis stabilization, and assistance with coordination of care. Provides community-based outreach and case management to individuals identified by Crisis and Open Access Teams as needing additional support.

Routine schedule for this position is 8:00 am - 8:30 pm Weekends Sa/Sun, however, the role will require some flexibility outside of normal work hours to accommodate other obligations such as meetings or trainings.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:

• Works alongside 988 MCRT Clinician in providing mobile response to crisis behavioral health calls to conduct comprehensive assessments including risk assessment, crisis intervention, recommending the appropriate level of care, and providing resources and referrals. Leads face to face mobile response team when clinician is available via tele-video conferencing.
• Provides community-based services to consumer's experiencing a psychiatric or substance related crisis, utilizing independent judgment and decision-making regarding appropriate treatment needed
• Provides active outreach to persons who may be reluctant to engage in services and begin to develop a working alliance towards understanding their individual concerns and needs.
• The Crisis Team and Open Access Teams will be primary referral sources for this position, but will also work alongside the CBHL Team, Hospital Diversion Outreach Case Manager, DM3700 Case Manager, and the Court Monitor.
• Completes progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions.
• As needed, develops person-centered treatment plans initially and annually, which are strengths based, reflecting consumer's life goals and individualized choices.
• Problem solves independently issues related to housing and housing crisis, finding community resources to assist with basic needs as well as emergency situations, advocate for consumers in regards to receiving proper health care, and be available to problem-solve matters of significance.
• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively
• Maintains required training and certifications
• Other duties and/or responsibilities may be assigned by supervisor

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Education/Certifications:

• Bachelors Degree in related field required
• CPR/First Aid Certification
• Valid Driver's license and state mandated minimum auto insurance required.

Experience Required:

• 1-3 years of position-related experience required.

Required Knowledge:

• Basic knowledge of Microsoft Office Suite (Word, Excel, Power Point).
• Knowledge of behavioral health diagnosis and symptoms.
• Knowledge of community resources and crisis management.
• Prior healthcare technology software experience preferred.

Skills/Abilities:

• Excellent oral and written communication skills.
• Strong interpersonal, communication and collaboration skills.
• Ability to build rapport with consumers struggling to engage in services due to mental health symptoms.
• Ability to make clinical decisions independently.
• Working knowledge of Microsoft Office programs, including Microsoft Outlook, and the ability to use the internet for basic tasks.
• Ability to use basic business equipment.

Additional requirements:

• Must live within 30 miles of the Tri-County Maple Woods location and be able to drive to various locations within the Tri-County Catchment area regularly.
• Reliable transportation

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to drive using their own vehicle to various locations within the Tri-County catchment area and occasionally state-wide. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.


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