Who we are:

Port Houston is the advocate and a strategic leader of the Houston Ship Channel, one of the most powerful economic engines in the state and the country. Port Houston owns and operates the public wharves and terminals along the Houston Ship Channel, including the area’s largest breakbulk facility and two of the most efficient container terminals in the country.

Through our leadership and our work, we help ensure the nation’s busiest waterway stays running to benefit the customers of the public facilities we operate, our surrounding communities and industries, and our region. Port Houston exists to move the world and drive regional prosperity.

The work we do helps build up our local community, supports the economy, bolsters goodwill for the state of Texas, and influences the outlook of the entire region. And this is only the beginning! Our best accomplishments are ahead of us as we expand the Houston Ship Channel and widen its reach to become America’s distribution hub for the next generation.

Who you are:

You are more than the work you do. We want your work at Port Houston to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high-performance culture that values your contributions and helps you reach your career goals.

Sound like the place for you?

Credit & Collection Specialist Position Summary:

Administer all credit related functions for Port Houston, including facilitating and providing support credit transactions. Create historical financial spreadsheets to analyze trends. Establish working relationships with key customer personnel.

Key Responsibilities/Duties:

• Maintain, process and post all key activities associated with the credit card portfolio, including maintain bank receipts, wires/ACH, lockbox deposits, remote deposits, credit card receipts and credit offset report
• Administer the compliance of the and process credit applications including DNB report and checks references ; perform account set-up and changes for new and existing accounts in all systems so they are consistent with each other
• Maintain record retention and filling for credit applications and bank receipts
• Assist Channel Development and Grant teams in providing fund receipts on a timely manner for contract compliance
• Process incoming receipts on a daily basis
• Verify incoming checks against customer accounts in JDE system
• Scan customer checks/remittances into online banking system within specified deadlines
• Ensure timeliness and accuracy of cash posting
• Work with other departments to resolve inadequate remittance advice issues (cash on account short pays, cash exception)
• Process NSF checks including charge backs to customer accounts
• Prepare and maintain application reversals and miscellaneous debit memos, as needed
• Prepare customer account reconciliations, disputes and credit memo resolutions as related to banking transactions or analyst request
• Verify all SOCC transactions are entered for the Harris County Treasurer’s Report
• Finalize and clear all open payments for end of month closing
• Collaborate with Treasury department on all bank transactions including approving refund
• Reconcile and document any funds, checks, or cash received; reconcile against Statement of Accounts
• Process all change of address requests
• Provide administrative support to team, as needed
• Run and mail out Statement of Accounts and past due letters to customers
• Serve as Subject Matter Expert, in support of the department lead, for questions related to SOCC or banking information from team members
• Act in accordance with Port Houston core values (respect, excellence, accountability, diligence, and you)
• Perform special projects as required
• Perform other duties as required

Education/Experience:

· Associate’s Degree in Business Administration, Accounting, or related major in a public or accredited private academic institution required; Bachelor’ degree preferred

· 3+ years related work experience in a cash application or clerical role required; 5+ years preferred

Knowledge, Skills, Abilities and Behaviors:

• General working knowledge of Microsoft Office, including Excel, Word, and Outlook, and Internet usage
• General working knowledge of Accounts Receivable and general accounting procedures
• General working knowledge of JD Edwards software
• Customer service skills
• Attention to details and effective organizational skills
• Strong problem-solving and analytical skills
• Effective communication and interpersonal skills with all levels of employees, management, and customers
• Tactical critical thinking skills
• Project management skills
• Ability to recognize and resolve discrepancies
• Ability to apply basic math skills to repetitive calculations
• Ability to perform general data entry tasks

Key Competencies Required:

• Accountability
• Analytical
• Client Focus
• Communications
• Decision Making
• Focus
• Interpersonal
• Networking
• Problem-Solving
• Teamwork

Port Houston proudly embraces diversity and Equal Employment Opportunity. Our teams reflect our commitment to celebrating diversity and creating an equitable and inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: One location

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