Position Function:

The Cottage Program Manager is responsible for the delivery of all cottage services for assigned residents. They are to ensure residents receive services within the program as required by regulatory mandates and demanded by best practices which reflect individual treatment and service plan needs. The Cottage Manager provides staff with leadership for the provision of services to Cottage Residents within the mandates required by Agency Policy. The Cottage Manager assists the Cottage team members in meeting their assigned duties.

***MUST BE COVID-19 VACCINATED PRIOR TO EMPLOYMENT***

Essential Job Functions:

Major highlights of the position requirements are noted below. Additional responsibilities may be assigned as required.

• Provides for a physically and emotionally safe group-living environment for all residents.
• Guarantee the involvement of all residents and Youth Care Workers/Behavioral Health Coaches in meeting fire, health, and safety requirements.
• Completes all required documentation in a timely, appropriate and professional manner
• Assists with orientation, supervision, training, development and evaluation of Youth Care Workers/Behavioral Health Coaches. Cottage Manager actively seeks to provide learning and advancement opportunities for Cottage team members.
• Works collaboratively to track and submit timecards in the Paycom System.
• Maintains awareness of and ensures the consistent communication and implementation of approved cottage policy and procedures.
• Meets with other Agency program staff to ensure cooperation with, participation in and support for efforts made on behalf of residents.
• Meets regularly with Youth Care Workers/Behavioral Health Coaches, individually and as a team, according to Campus Supervision policy.
• Meets weekly with Director, Residential Services for communication, direction and supervision.
• Provides for ongoing assessment, review, alteration, modification of program services and communicates all changes in writing.
• Assures continued compliance with and successful evaluations by external licensing and monitoring agencies:
• Participates in all evaluations by external agencies, inviting participation by other appropriate program staff.
• Develops new, and secures approval for, existing, policies and procedures, when necessary.
• Ensures agency compliance with all requirements of the concurrent review process.
• Recommends to the Director, Residential Services when action affecting employment status is required and does so in accordance with agency approved personnel practices.
• Assures sound fiscal management
• Participates in program evaluations, reviews, and revisions. Recommends changes, additions, deletions based on child or Family service needs and available resources.
• Utilizes assigned technology, such as Outlook, Microsoft Word and Excel, for the purpose of documentation, reporting, communication and record keeping.
• All other duties assigned.

Education/Experience Requirements:

• B.A. degree in Human Services field preferred, and at least three (3) years of related experience, preferably in a residential treatment setting, OR
• Associates degree in Child Care or Human Services and at least eight (8) years of increasingly responsible child care experience, preferably in a residential treatment setting.
• They must have a valid drivers license.

Knowledge, Skills and Abilities:

• Must have excellent interpersonal, oral and written communication skills.
• Must have a working knowledge of Microsoft Office products (Word, Excel, Outlook)
• Must be able to work well under pressure and work collaboratively with direct reports and lateral positions.
• Must work flexible hours as needed, including days, evening and weekends.
• Must have comprehensive understanding of all relevant licensing requirements for Community Behavioral Health, Department of Human Services and the State Department of Human Services, Magellan Healthcare and Community Umbrella Agencies, as relevant to the assigned cottage.

Training Requirements:

• All new hires are required to go through mandated orientation.
• Comply with Agency Annual Training requirements.
• Ongoing professional development as requested by the Director, Residential Services

Work Environment and Primary Work Locations:

• Primary work environment is Flourtown Campus

Physical Considerations:

• Moderate physical exertion is required.
• Ability to maintain composure in crisis situations with youth.
• Ability to restrain youth in accordance with agency and state requirements.
• Cottage Manager schedule mandates morning, afternoon, evening, and weekend coverage flexibility, as required by the Director, Residential Services.

EOE