Coastal Horizons Center, Inc. has an opportunity for a Co-Responder Care Navigator to become part of our Co-Responder Pilot Program. This is a collaborative program with New Hanover Division of Social Services (DSS) to jointly respond to members experiencing mental health, substance use, and/or I/DD needs.

This role provides clinically necessary tasks to stabilize individuals and/or families through a collaborative role with the licensed therapist and DSS staff. The Co-Responder Care Navigator also:

• Will improve positive client outcomes through linking clients to medication management, coordinating care, educating clients, positive role modeling, building trust between clients and their clinical and medical practitioners, supporting and connecting them to community programs, and enhancing communication and the continuity of care.
• Interact with all members of the healthcare and DSS team to keep the lines of communication open.
• Teach, mentor and monitor clients on issues relevant to their care.
• Respond to clients at the initial point of crisis or in subsequent follow up appointments over a duration to ensure stability of the member. This position will work largely in the client’s home and/or community settings. This position is intended to keep a flexible schedule that could include nights and weekends, and afterhours crisis response.

Qualification/ Skills:

Education: Bachelor’s Degree in the Human Resources field required. Meets requirements under 10A NCAC 27G.0104 as a Qualified Professional for Mental Health

Experience/ Skills:

• Two (2) years of experience in the field required. Preferably experience in community crisis response.
• Trained to provide evidence-based care coordination, brief behavioral interventions, clinical screeners, Social Determinants of Health screeners, and to support the treatment recommendation follow through.
• Flexible schedule that could include nights and weekends, and after hours crisis response.

Salary: Commensurate with education and experience. Benefits available include health/medical, dental, life insurance, paid time off programs, 401K retirement saving plan. For more information, please visit our website at ww.coastalhorizons.org

NOTICE: All Employees hired after September 20, 2021, must either provide proof of COVID vaccination prior to hire or become fully vaccinated before their first date of employment. Prospective employees who must be considered for a medical or religious exemption shall provide documentation for this request.

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