Nintendo Technology Development

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch ™ system and the Nintendo 3DS ™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System ™ , Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy ™ , Game Boy Advance, Nintendo DS ™ family of systems, Super NES ™ , Nintendo 64 ™ , Nintendo GameCube ™ , Wii ™ and Wii U ™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo Technology Development, based in Redmond, Washington, creates future hardware/software technology and researches North American-based technologies.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

• Acts as a technical liaison between Nintendo and developers for low to mid priority software titles, and ensures those projects are completed successfully and on schedule
• Identifies and escalates roadblocks for priority projects and software titles
• Manages and supports cross platform developer programs by working with internal engineering support and third-party Publishing teams
• Provides support for developers on forums and generates reports for special internal projects
• Triages, classifies, and drives developer support issues to resolution
• Actively leads projects pertaining to process improvement for developers
• Performs outreach with small development teams as well as educational institutions
• Ensures that developers receive access to Nintendo technical documentation through Nintendo developer portal
• Attends industry trade shows as needed
• Other duties as assigned

• Two to Four years related experience
• Intermediate level PC skills (MS Office suite including Outlook, Word, Excel, PowerPoint)
• Strong video game industry knowledge preferred
• Exemplary customer service, follow-up skills
• Knowledge of game development process
• Undergraduate degree or equivalent combination of education and experience.

**This is a contract role.

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