JOB DESCRIPTION

Since its founding in 1972, Interfaith Works (IW) has provided extensive wraparound services to the most vulnerable residents of Montgomery County, Maryland. Our 15 interrelated and co-located programs prevent individuals from falling through the safety net, stabilize housing and financial circumstances, and empower individuals and families to lift themselves out of poverty and homelessness. Our team of 130 professionals administer programs that include emergency financial assistance, distribution of free food and clothing, vocational services, and a complete continuum of housing. Using our Lift Strategy: Prevent, Stabilize, and Empower, we support 17,000 individuals annually.

POSITION SUMMARY

The Resource Coordinator is a 40 hour position of the Interfaith Works Connections Program, which is located at the IW Essential Needs Center and reports to the Program Manager of Connections. The Resource Coordinator assesses the needs of the individual or family through the intake process, helps prioritize those needs and refers the clients to the appropriate resources throughout Montgomery County. The Resource Coordinator is also responsible for administering emergency assistance to individuals and families coping with financial crises.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Work collaboratively with all lW Staff to communicate availability of Connections Services to potential clients.
• Conduct an intake assessment of each client requesting referral services, then refer that client to the appropriate County resources to best meet their needs.
• Maintain a current resource library of all available health and human service resources for low- income citizens of Montgomery County.
• Maintain current data of clients served and services provided.
• Develop and maintain cooperative partnerships with service providers in the community.
• Administer and promote IW's emergency assistance work, including the overall operation of the Eviction Prevention and Utility Assistance programs.
• Attend regularly scheduled meetings. This includes staff, providers, and Emergency Assistance Coalition meetings.
• Provide regularly required reports as needed.
• Help identify new sources for emergency assistance funding.
• Flexibility to work one Saturday a month
• Other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor degree in behavioral health with experience working with low-income households, preferred.
• Excellent communication and organizational skills, with the ability to multitask and prioritize.
• Cultural awareness and basic understanding of human behavior.
• Basic knowledge of Montgomery County resources is required.
• Bilingual in English and Spanish a must.
• Experience with the principles and techniques of interviewing and basic needs assessment, preferred.
• Dedication to working with compassion, respect and professionalism.
• Ability to work as a member of a team as well as independently.
• Proficient in Microsoft Windows and Office365, including Outlook, Explorer, Word, and Excel.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Salary and Benefits

• Salary is commensurate with work experience and education.
• Interfaith Works offers a competitive benefits package including health insurance, a retirement plan, and paid vacation and sick leave.

How to Apply:

Interested and qualified candidates should submit a cover letter, salary requirements, and resume along with an application. Please use this link to apply online.

Interfaith Works is an equal opportunity employer which values diversity, equity, and inclusion. We are committed to a continued focus on equitable hiring, training, promotional practices, and policies. We are a drug free workplace and comply with ADA regulations, as applicable.