Your Opportunity
At Schwab, the Cloud organization within STS Technology governs the strategy and implementation of the enterprise cloud, data warehouse, data lake, and emerging data platforms. The organization’s mission is to drive activation of business applications, data solutions, employee engagement technology, and client intelligence to achieve targeted business outcomes, address data risk, and safeguard our position.
We are looking for an experienced People Leader to lead, maintain, support, and improve sophisticated technology operations for the Cloud Services SRE & Tools organization. This position will be in support of all enterprise business applications transitioning to one of three cloud environments. The Senior Manager's team will be responsible for providing tools, services, and dashboards to enable application development teams to operate their cloud environments in a DevSecOps model.
You will be working with hardworking technologists and SMEs across Cloud Architecture, Cloud Security, and Cloud Networking who bring a high level of energy, focus and fresh ideas that support our mission to provide value by seeing the world “Through Clients' Eyes.”
What you are good at
Identify and resolve business problems of wide scope applying sophisticated analytical thought and judgment, maneuvers through ambiguity- Guides team members to resolve issues of significant impact; to support and adhere to technical standards established by the firm; Provides feedback for technical improvement of implementation and design; Leads multiple teams to produce performant and scalable systems through engineering and operational excellence
- Ability to anticipate business/industry issues and recommend new and innovative approaches to respond
- Responsible for business partnership and collaborating on cross-organization functional objectives with upstream/downstream functions of own business segment
- Provide mentorship, on the job guidance, and career development to impact the performance of direct reports; Model and provide leadership examples for organization
- Run a cooperative effort among members of a project team in functional areas
- Solving problems and minimizing waste through a strong analytical and continuous improvement approach
- Building and encouraging strong teams to deliver efficient, reliable, and secure solutions
- Comfortable communicating expectations to team and reporting up to senior leadership
What you have
Bachelor’s degree in Computer Science or related field.- 10+ years of professional experience consisting of software development and leading a DevOps organization
- Strong technical management experience, including tactical planning and leading technical team members
- Leadership skills – Servant Leadership and the ability to communicate solutions/strategy with the proper level of detail at each of multiple levels - executive, middle leadership, and individual contributors who will complete the solution.
- Demonstrated client empathy
- Technical competency - Knowledge of cloud architectures, tools, and environments with a focus on security, availability, and resiliency
- Resourceful in problem solving and cross-organization collaboration
- Excellent interpersonal and communication skills
- Financial services experience a plus
- Thorough understanding of functional operations and how multi-functional interdependencies may affect attainment of goals
- Demonstrated direct leadership of individual contributors (training, coaching, mentoring, performance management and development)
- Demonstrated effective talent management skills in recruiting, hiring, developing and performance management to engage and retain team members; Supports diversity & inclusion strategy initiatives
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