Clinical Research Assistant 2 (HCV Clinical Coordinator) Job at Oregon Health & Science University
Department Overview:
As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
The HCV Clinical Research Assistant 2 will provide seamless connection between providers, peers and patients to facilitate tele-health Hepatitis C care utilizing a harm-reducing and trauma informed approach. The Clinical Research Assistant 2 will be responsible for registering patients with OHSU, scheduling and managing clinical data in EPIC, and practicing closed-loop communication with peers and providers through secure platforms. The HCV Clinical Coordinator will also access and organize clinical data in partnership with multiple laboratory platforms, communicate results to providers and peers. The HCV Clinical Coordinator will capitalize on experience in health services to support patients as they progress through the steps of care needed to become cured of Hepatitis C.
Function/Duties of Position:
Maintain Clinical Data and Records:
- Receives and organizes clinical data from various sources.
- Uploads into EPIC EHR
- Enters data into secure databases and provides weekly and/or monthly reports to study team about participant clinical outcomes
- Communicates clinical data to peers and patients
Liaison with Peers:
- Promptly communicates with Peers via secure software (such as SpokMobile) or phone
- Register patients with OHSU
- Schedule patients in EPIC (completes OHSU PAS training)
- Assists peers in prioritizing patients for outreach and clinical follow up
- Assists in Peer training initiatives
Liaison with Providers:
- Promptly communicates with Providers via secure means to arrange tele-health visits
- Assists providers with communication and outreach to Peers and patients
Data Management:
- Tracks patient data regarding hepatitis C via the EPIC “Episode of Care” and other secure platforms such as OneDrive
- Works closely with the study’s Principal Investigators and Peer Supervisor to assure data quality
- Bachelor’s degree in relevant field; OR
- Associate Degree AND 2 years of relevant experience; OR
- 3 years of relevant experience; OR
- Equivalent combination of training and experience
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Must possesses valid driver’s license
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Within 1 month of hire, person must complete Certification in the Protection of Human Research Subjects (i.e., CITI)
- Must have demonstrated excellent customer service skills both on the phone and in person.
- Must possess energy and drive to coordinate multiple projects simultaneously.
- Ability to use tact and diplomacy to maintain effective working relationships.
- Must have excellent communication, analytical and organizational skills: both written and verbal.
- Must be proficient with computers running Windows and PC applications e.g. MS Excel, Oracle, Access, Word and PowerPoint as well as proficiency with EHR software EPIC.
- Ability to work independently and as part of a team while being collaborative in resolving problems
- Ability to prioritize multiple tasks
- Bachelor’s Degree in relevant field
- 2 years or more experience in a relevant field
- Experience working with populations around drug use
- Telework and required travel
As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
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