Tired of working in retail but love working with people?

We are a dynamic concierge style insurance agency currently seeking a full-time Client Relations Assistant to support our Tampa, FL office. The Client Relations Assistant is committed to providing outstanding service while performing a wide variety of work assignments.

Pay depends on experience.

Responsibilities

• Support all our prospects and customers during their respective open enrollment season and year-round.
• Become a subject-matter expert in the setup and maintenance of client benefit portals and carrier integrations.
• Handle and resolve all aspects of client service-related tasks as required.
• Research, development, procurement of appropriate vendors/suppliers, marketing ad creation for social media, and other similar projects.
• Provide our internal team with support as directed, including general office support.
• Other projects as determined, including but not limited to proposals, marketing campaigns, spreadsheet development, and other similar functions.

Experience/Skills Desired

• Exceptional problem-solving, analysis, and time management skills.
• Strong communication and interpersonal skills, both written and verbal.
• Comfortable managing multiple simultaneous projects – highly organized.
• Fluent in Microsoft Office and Adobe. Experience with Client Relationship Management systems and Photo/Design Editing preferred but not required. Ability to learn new internet based applications and/or programs independently.
• Ability to thrive in a fast-paced, insurance environment.
• Prior insurance or HR experience preferred but not required.
• Works well with unicorns.

The Cumming Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We currently have limited in-person customer contact. Our office is cleaned and sanitized regularly and we follow all CDC recommendations. A healthy team is a happy team!

Ability to commute/relocate:

• Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: In person

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