Client Advisor

Worthwhile does work that matters, and we do it with people that matter. We encourage and empower our team members to pave their own career path, grow their skills, learn from each other, and bring forward those outside-the-box ideas. We care about the whole person and aim to foster an environment of deep connection and understanding. If you’re a person who wants to contribute to work that matters, own your future and take responsibility for it, Worthwhile would be a good fit for you.

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About You*

You are a hunter. You understand the complex world of business and are creative enough to identify solutions that can move the needle for business owners and leaders. You value relationships and that allows you to establish them quickly and then sustain them over extended periods of time, if not career-long. You have the ability to find new business opportunities and through consultative account management, prospecting, qualification, contracting, and closing those opportunities, you establish new partnerships for Worthwhile with the highest likelihood of continuous client satisfaction. You are comfortable talking to technical and business-oriented stakeholders with seniority, ranging from the enterprise C-Suite to managers at mid-market companies. You are good at asking great questions, crafting a defensible business case, enjoy giving a talk, and are comfortable presenting proposals and asking for a decision.

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Role Responsibilities*

• Prospect, research, identify, and nurture leads, referrals, and new opportunities.
• Establish relationships and determine prospect’s pain, goals/objectives, needs, budget, timeframes within a consultative approach.
• Learn and effectively message Worthwhile’s USPs (Unique Selling Propositions), services, and target vertical markets.
• Learn and execute proven sales processes to generate new revenue opportunities by focusing on qualifying leads and managing deals/sales cycle from through prospecting to close.
• Manage and maintain a pipeline of interested prospects in Salesforce that have not purchased from the company.
• Represent the company by consistently demonstrating the understanding and modeling of the company's mission and values.
• Stay abreast of and learn about all new technical applications, products, programs, and services available to customers and utilizes them whenever appropriate or timely.
• Align the proposed corporate solution to the client’s business needs, challenges, and desired outcomes.
• Collaborate with internal team members across client care, operations, and account management.
• Interact and collaborate with channel, strategic, and network partners.
• Develop and maintain strong interpersonal and communication skills: writing, live & virtual presenting.
• Create, negotiate, and close client agreements.
• Serve and entertain potential clients in a relational manner. This may include attending their trade shows or events, treating them to lunch, or simply dropping off coffee or breakfast at their location.
• Intra-day regional car travel is common and overnight travel up to 50% of the time should be anticipated.
• Ability to fit in with a variety of client office dress environments. Often this is business casual, but occasionally it is more formal.
• Support any other initiative or project as defined by the Director of Client Relationships.

Role Qualifications

• Bachelor’s degree or relevant experience in custom software sales and/or advisory services.
• Minimum of five (5) years successful experience within business development, consulting, or sales account management.
• Proven track record of closing sales to meet/exceed quota.
• Prior experience successfully working in a metric-driven/KPI environment.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to learn and adopt successful sales techniques.
• Organization and time management skills.
• At least an intermediate level in using Google Suite of products.
• Knowledgeable with a CRM tool.
• Executes a proven Sales Process.
• Takes direction and feedback well and continuously Improves.
• Strong team player in a highly intense competitive results-driven sales organization.
• History or demonstration of working with technical or complex subject matter.
• The following would be great to have, but are not necessarily required:
• Existing relationships at the executive level within mid-market companies.
• Experience selling consulting, custom software or data analytics services.
• Experience and knowledge of Salesforce.

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Compensation and benefits*

Base Salary + Commission, Expense & Travel Account, Health insurance after 30 days, paid time off, parental leave, education assistance, adoption assistance, mental wellness programs, and other benefits.

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About Worthwhile:*
Worthwhile helps mid-market companies out-innovate their competition through software and data. We utilize a Design Thinking methodology to continuously design, build, and run digital transformation initiatives that deliver real business value in the manufacturing, financial services and healthcare sectors. Our culture is unique and defined by our 20 specific value behaviors. This relentless focus throughout our 25+ year history has enabled us to achieve an unprecedented Net Promoter Score of 84 (2x the industry average) and be named the #2 Best Place to Work in South Carolina for 2020.

At Worthwhile we are a destination for people seeking the most fulfilling work. Our team members are marked by our core values:

• Creativity: Micromanagement suffocates creativity, so we don’t do that here. We encourage outside-the-box thinking and dedicate weekly time to individual professional development because creative teammates build stronger teams.
• Curiosity: There are no dumb questions. In the software development space we’re always creating something new. With collaboration and bold, curious thinking we build enterprise-caliber solutions for our clients.
• Honor: Honorable people are trustworthy people. We foster a culture based on honesty, especially when we have fallen short of our goals. No person has all the answers, but every teammate at Worthwhile has the space to be honest without judgment or fear.
• Service: We cannot expect our teammates to serve our clients well if we don’t serve our teammates well first. By supporting our employees with flexible PTO, parental leave, 401(k) contributions, customized paths for internal growth, and more, we give them the tools they need to live a balanced, happy life.

Job Type: Full-time

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