About the Team

The DashMart team is a small, fast-paced team working to launch 15 minute grocery delivery across all of NYC. Yes, 15 minutes! We work with experts across DoorDash's marketing, operations, logistics and finance teams to make this happen. We're scrappy, customer-focussed and super excited about the opportunity to shake up grocery delivery in NYC and beyond!

About the Role

As a City Specialist, you will serve as the face of DashMart in NYC. You'll work with our marketing team to spread the word about 15 minute grocery delivery as we launch in local neighborhoods. You'll become an expert on how we tap into communities and kick off word-of-mouth. You'll partner with local businesses, run field marketing (flyering, stunts, pop-ups, giveaways) and find local influencers - all to help us reach new customers across the city.

This role is best suited for candidates with strong client-service skills, the ability to adapt to a fast-paced environment, and tons of marketing ideas for how we can show up in local communities.

You must be a high energy, personable and motivated self-starter. We look for self-starters who are reliable, looking to work hard, and can tackle hard problems with relentless persistence. Above all else, we are looking for team members who are driven and as excited as we are to provide an amazing service to local customers.

You're excited about this opportunity because you will…

• Act as the face of DashMart at local events, communities and businesses
• Run field marketing campaigns (e.g. flyering, pop-ups, giveaways, partnerships)
• Develop & prioritize scrappy marketing tests to see what customers respond best to
• Measure & track the impact of your initiatives, including budget spent and cost per new customer
• Work on a variety of projects with multiple teams (e.g., marketing, operations, inventory team etc)

We're excited about you because…

• You're self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and want to develop a career in account management and/or client service
• You have expert communication and interpersonal skills. You're as comfortable talking to a marketing executive as you are to a frustrated customer
• You're scrappy. You are willing to do whatever it takes to get the job done - whether that's pitching an advertising campaign to a local business, or running to the store to get supplies
• You're organized and proficient in Microsoft/Google Docs. You are comfortable compiling your work in documents that can be shared with the broader team. You have excellent organizational skills, and an ability to run multiple projects simultaneously.
• You love being out and about in NYC. You know NYC well, and you're able to be on your feet, with or without accommodation, for the majority of the working day, about three out of five days a week, visiting different sites and businesses in different areas of NYC.
• 1+ years of client service, sales, or community organizing experience
• High School diploma or GED required, Associates or Bachelor's Degree preferred

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

You are fully vaccinated. NYC law mandates that all employees are vaccinated.

Per the New York City Commissioner's Order Requiring COVID-19 Vaccination in the Workplace, dated December 13, 2021 (as modified), employees who work on-site at a DashMart facility are required to provide proof of vaccination against COVID-19 to the employer before entering the workplace.

If you need any accommodations, please inform your recruiting contact upon initial connection.