This is the entry level class in the Child Support Specialist series. Incumbents in this class learn and apply child support laws, regulations, and procedures and acquire the skills to perform a broad range of child support casework activities. As incumbents acquire knowledge and skills, they carry out their assignments with greater independence. Incumbents analyze information, initiate legal actions, participate in the settlement of cases and prepare clear, concise reports.

Child Support Specialists are expected to handle a high volume of work which is deadline driven. Applicants must be able to prioritize, plan, and project their work, but at the same time be flexible to changes at any moment, such as unscheduled visits from clients. They work in a high stress environment. It is important to understand that the actions a Child Support Specialist takes impacts the lives of clients and their families, both emotionally and financially.

The eligible list established from this recruitment will be used to fill full-time regular, part-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

POSITION REQUIREMENTS

Education: Completion of 15 semester or 22.5 quarter units from an accredited college or university preferably in Sociology, Social Work, Business, Public Administration, Liberal Arts, Paralegal, Criminal Justice or other related courses. See Document Submittal Requirements for more information.

AND

Experience: Two years of paid clerical experience involving extensive public contact OR one year of experience as a Child Support Assistant or comparable class in another agency.

SPECIAL REQUIREMENTS

• Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class.
• Incumbents of this class should demonstrate necessary knowledge and abilities to be promoted to Child Support Specialist within eighteen (18) months of appointment.
• Pursuant to the California State DCSS Information Security Manual, upon selection or hire, you will be restricted from accessing child support cases where you are a participant, and/or a person on the case is known to you (e.g., relatives, friends, or business relationships).

To review the job description for this position, please visit:
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15594

05/28/2023 5:00PM PT – Deadline to submit application and required documents for first application review.

Week of June 19, 2023 – Tentative date for Online Practice Test and Written Examination.

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.