THE OPPORTUNITY TODAY

Building on important momentum, organizational strengths, and community trust, the Chief Operating Officer (COO) has an amazing opportunity to co-design and shape this next chapter alongside the YMCA of Greater Boston’s recently selected President and CEO David Shapiro. The COO will also benefit from a rch foundation of, talented and passionate colleagues across the branches, programs, and on the leadership team, as well as the entire dynamic Y family in the region.

The COO will be a leader in the truest sense; visionary, innovator, collaborative builder of trust, thought leader, and capable of achieving breakthrough results in programming, service delivery, and integrated approaches. This position will center on strengthening the organization’s capacity to evolve by delivering strong outcomes within a culture that embraces distributed leadership development, collaborative action, innovative operating models, community engagement and DEI.

STRATEGY, VISION, IMPLEMENTATION, INNOVATION, AND IMPACT

CHANGE & GROWTH MANAGEMENT

• Partner with the CEO, leadership team, and relevant stakeholders to develop strategic imperatives and drive execution of long- and short-term goals, objectives, and growth strategy of the Y. Translate the Y’s vision into goals and objectives to drive impact.
• Facilitate change and growth across the organization’s broad and diverse regional footprint:
• Identify innovative operating models that balance needs and investment across critical areas such as staff development and retention, operations and investment in new products and innovations that drive sustainable growth and impact including digital transformation.
• Increase revenue and economic vitality of the organization by working with others to increase demand and capacity to deliver quality programs and services while also identifiying innovations and efficiencies.
• Engage and energize volunteers and partners as enablers of community impact.
• Oversee the continued development of a more robust array of virtual health and wellness programs/classes to complement existing in-person programming.
• Improve the Y’s impact as a holistic provider of wellness by leading implementation and scaling of evidence-based programming.
• Provide holistic, integrated leadership for our expansive efforts in education and youth development.

COMMUNICATIONS & ENGAGEMENT

• Continue to increase the Y’s influence, brand, reputation, visibility, and reach through programming expansion, growth, and service delivery to an evolving landscape while nurturing a positive culture and maintaining the organization’s mission.
• Ability to inspire staff, volunteers, members, and community partners to mobilize to action to strengthen community.
• Meaningfully advance the YMCA of Greater Boston’s commitment to Diversity, Equity, and Inclusion.

LEADERSHIP SUPPORT & DEVELOPMENT

• Attract, motivate, develop, and retain a passionate and effective leadership team, drive innovation, collaboration, organizational performance, and continuous improvement. Provide leadership, guidance and mentorship to programs and leaders across 13 branches, 9 early education and youth development sites, and 2 residential camps.
• Model a positive, aligned, inclusive, and accountable culture that also supports staff in their careers and lives.

QUALIFICATIONS

• Track record of significant success and leadership achievement serving youth and families in a high performing, mission driven, multi-program, community focused business, social enterprise, or nonprofit organization, preferably with knowledge of one or more of the YMCA of Greater Boston’s program areas (health, wellness, education, workforce, food security, etc.)
• A compelling combination of notable and tangible accomplishments:
  • Building and promoting aligned values and standards;
  • Refining and executing ambitious strategic plans that have delivered measurable results as well as business model evolutions that honor a rich history while adapting for future success;
  • Framing and analyzing options, setting clear priorities, and guiding investments in people and systems;
  • Partnering with others for impactful community change;
  • Mentoring and leading high performing teams;
  • Driving fiscal discipline, with focus on results-oriented measurable results, transparency, and effective problem-solving;
  • As a champion for diversity, equity, and inclusion with tangible examples of initiatives and approaches that have allowed staff, at all levels, to thrive;
  • Nurturing and building a cohesive, engaged organizational culture where all staff feel they can build their careers;
  • Experience within networked organizations (i.e. federations, affiliation, branches, etc.) both locally and nationally;
  • Record of accomplishment in seeking and implementing innovations and implementing change management; and
  • Managing and communicating change with sensitivity.

LEADERSHIP COMPETENCIES AND PERSONAL INTERESTS

• Passionately committed to the YMCA of Greater Boston’s mission.
• Innovative and creative with vision and purpose. Engaging, with an authentic relationship orientation. Connects authentically with board members, colleagues, volunteers, staff, and program participants at all levels.
• Persuasive and inspirational communication skills; able to garner trust and share an inspirational vision with community partners, colleagues, and staff.
• Strong judgment with nimbleness to assess risks and support effective decision-making with imperfect information while also recognizing when emergent needs in our communities override plans.
• Determination, high energy, focus and compassion.

COMPENSATION AND BENEFITS

• The salary range for this position is $240K - $260K, including comprehensive and competitive benefits. This position is exempt and full-time.

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  Interested candidates can apply via our Careers Page or submit a cover letter and resume to COOsearch@ymcaboston.org.