MEDICAL ASSISTANT, CERTIFIED
Reports To: Clinical/Nursing Operations Manager, Clinical Assistant Nurse

Job Code: 1707/A707 Manager, Practice Operations Manager, or Practice Supervisor

Creation/Revision Dates: 8/31/09, 2/8/10, 10/26/10, 6/7/11, 8/16/12,
FLSA Status: NE 2/24/17, 8/29/19, 1/6/22, 7/5/22

JOB DESCRIPTION Job Family: 05 Clin/Tech/Prof

Position Summary

Performs patient care under the direction of the physician and supervision of the lead nurse in an ambulatory care

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities
• Supports and demonstrates effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and

Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando

Health policies.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Education/Training

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school (or 5 years of verifiable applicable work experience in patient care setting) required.

Licensure/Certification

Maintains current BLS Healthcare Provider Certification – and-

Maintains current certification by one of the following agencies:

• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)

The job description statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Page 1 of 3

MEDICAL ASSISTANT, CERTIFIED
Reports To: Clinical/Nursing Operations Manager, Clinical Assistant Nurse

Job Code: 1707/A707 Manager, Practice Operations Manager, or Practice Supervisor

Creation/Revision Dates: 8/31/09, 2/8/10, 10/26/10, 6/7/11, 8/16/12,
FLSA Status: NE 2/24/17, 8/29/19, 1/6/22, 7/5/22

JOB DESCRIPTION Job Family: 05 Clin/Tech/Prof

• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)

(www.amcaexams.com)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant

(NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
• Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)

Experience

None.

Approval Signatures

Administrator Jennifer Quilty (Signature on File) Date 1/6/22

Human Resources Kim Rogers (Signature on File) Date 2/3/22

Acknowledgement Signature

Team Member ID Team Member Signature Date

The job description statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Page 2 of 3

MEDICAL ASSISTANT, CERTIFIED
Reports To: Clinical/Nursing Operations Manager, Clinical Assistant Nurse

Job Code: 1707/A707 Manager, Practice Operations Manager, or Practice Supervisor

Creation/Revision Dates: 8/31/09, 2/8/10, 10/26/10, 6/7/11, 8/16/12,
FLSA Status: NE 2/24/17, 8/29/19, 1/6/22, 7/5/22

JOB DESCRIPTION Job Family: 05 Clin/Tech/Prof

Essential Job Specific Functions

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Check either
Continually, Frequently, Occasionally, Rarely/Never for each requirement listed below:

Requirement Requirement

General Requirements (needs the ability to at least…) Required Lifting (needs the ability to lift at least…)

Bend/Stoop Up to 10 lbs

Climb Ladders 11 to 24 lbs

Climb Stairs 25 to 34 lbs

Crouch 35 to 50 lbs

Drive a company vehicle (CDL not required) Over 50 lbs

Drive a company vehicle (CDL required)

Kneel Required Pushing/Pulling (needs the ability to lift at least…)

Maintain Balance Up to 10 lbs

Maintain personal hygiene and appearance 11 to 24 lbs

Reach 25 to 34 lbs

Sit 35 to 50 lbs

Stand Over 50 lbs

Twist

Walk Hand Manipulation (needs the ability to…)

Work extended time without a break Grasp

Fine manipulation

Sensory Requirements (needs the ability to at least…) Use keyboards &/or mouse

Hear - Normal Speech

Hear - Overhead Pages Other

Hear – Telephone Use Animal Handling

Vision – Color Has the ability to accept flexible schedule to meet unit needs.

Vision – Depth Perception Has the ability to accept call schedule to meet unit needs.

Vision – Far

Vision – Fine Details Environmental Exposure (Job Involves Exposure to …)

Vision – Near Blood/Body Fluids Exposure

Chemical Agents

Mental & Emotional Requirements (needs the ability to at Chemotherapeutic Agent(s) least…)
Adapt to shift work Confined spaces (see definitions)

Cope with anger/fear/hostility of others in a calm way Dust, Fumes, Gases

Cope with a high level of stress Extremes in Temperature or Humidity (see definitions)

Demonstrate a high degree of patience Hazardous or Moving Equipment

Handle a high degree of flexibility Infectious Disease Exposure

Handle multiple priorities in a stressful situation Laser Exposure

Make decision under high pressure Loud Noises (see definitions)

Manage altercations Radiation (Diagnostic/Therapeutic) Exposure

Work Alone Unprotected Heights

Work in areas that are close and crowded Vibration

Verbal Communication

Definitions

• Extremes in temperature (>90degrees F)/humidity (>80%RH)
• Loud noise: >85dBA, this can be judged when a person is within 3' from another person and has to raise their voice to be heard.
• Confined space: A space that is large enough to get in and out of, with limited means of access/egress and is not designed for human occupancy. Examples include air handler units, elevator pits, cooling towers, lift stations and underground vaults.

The job description statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Page 3 of 3

Rarely/Never

Occasionally

Frequently

Continually

Rarely/Never

Occasionally

Frequently

Continually

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Pet insurance
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Ob/Gyn
• Primary Care

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person
• Office

Ability to commute/relocate:

• Clermont, FL 34711: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Required)
• BLS Certification (Required)

Work Location: In person

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