Senior Representative, Cash Management

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of Senior Representative, Cash Management to join our team. This role is located in Pittsburgh, PA – HYBRID.

In this role, you’ll make an impact in the following way :

• Serves as a team supervisor/work leader for the day-to-day operations for a medium-sized team of Cash Management support staff.
• Guides the team and ensures processing deadlines are met.
• Performs day-to-day work when necessary.
• Allocates customers work to medium-sized team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals.
• Reviews and approves work conducted by lower level staff for sensitive clients.
• Works on special projects for the business.
• Performs day-to-day work when needed.
• Leverages a strong understanding of the Cash Management processes and equipment.
• Monitors equipment to ensure maintenance and upkeep is current to provide maximum usage.
• Communicates with corporate clients to discuss low to moderate risk pay or no pay decisions and performs adjustments.
• Performs leadership duties for a small to medium-sized team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned.
• Completes all reports as required accurately and on time.
• Serves as a work lead for a medium-sized team of Cash Management support staff.
• May be responsible for specific supervisory review and approval actions.
• Responsible for the quality and completion of own work.
• Helps develop and contributes to the achievement of team objectives.

High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 7-10 years of total work experience preferred. Experience in banking operations is preferred..

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg’s Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.