MISSION

The Cash Applications Specialist is responsible for maintaining the accuracy and timely accounting of incoming and outgoing payments for payer lock boxes and revenue accounts.

OUTCOMES

• Able to reconcile information across multiple systems including banking institutions, clearinghouse, EHR, and payor portals, while facilitating quality improvements.
• Process and communicate financial responsibility utilizing the explanation of Benefits (EOB) effectively to a diverse patient/family population in a high production environment.
• Responsible for researching missing and canceled checks, as well as various other cash related duties, while maintaining functional understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up
• Accurately maintain accounting of incoming and outgoing payments for payer lock boxes and revenue accounts, while posting patient responsibilities to ensure accurate statements are generated in a timely manner.

COMPETENCIES

Job Related Competencies:

• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

• Persuades: Using compelling arguments to gain support and commitment of others.

• Resourcefulness: Securing and deploying resources effectively and efficiently.

• Drive Results: Consistently achieving result, even under tough circumstances.

• People
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

• Heart
  • Patient Focus: Building strong patient relationships and delivering patient centric solutions

• Service
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Excellence
  • Cultivates Innovation: Creating new and better ways for the organization to be successful

• Being Resilient:
  • Rebounding from setback and adversity when facing difficult situations

• Self-Development:
  • Actively seeking new ways to grow and be challenged using both formal and informal development challenges

• Optimizes Work Processes:
  • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

• Professional Communication:
  • Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone