Join a leader in higher education and one of the best employers to work for in the Philadelphia area.

Temple University's Student Affairs Department is searching for a new Case Manager.

We are searching for YOU!

Become a part of the Temple family and you will have access to the following:

Full medical, dental, vision coverage

3 weeks paid vacation time

11 Paid Holidays (including the day after Thanksgiving & winter break)

Tuition remission - eligible employees can obtain an undergraduate or graduate degree TUITION FREE

A hybrid work schedule

A generous retirement plan and so much more!

The Case Manager is responsible for assisting the Crisis Assessment Response Education (CARE) Team and supporting the coordination of the management of cases. The CARE team collects, manages, and resolves emerging student matters regarding students of concern, who may be disruptive and/or present a significant danger to themselves or others in the university community. This role contributes to a positive university experience for every student, and is accountable to all Division of Student Affairs (DoSA) Values. The DoSA values are Excellence, Inclusion, Innovation, Integrity, and Respect.

The Case Manager is responsible for the initial investigation, follow up and support of the decisions made by the team regarding students of concern. Responsibilities include meeting with students, maintaining student records, and updating both databases and websites related to the CARE team. The Case Manager is responsible for handling emergent, walk in issues to the Dean of Students Office. A component of this position is also training to the broader Temple community on the CARE team functions; including how and what to report. Performs other duties as assigned.

At Temple, you will find it easy to fit in while staying true to yourself. We value what makes each employee unique and strive to maintain a culture of diversity and inclusion. As an employee, you will enjoy our collaborative team-based culture that values innovation and creativity.

Required Education, Experience, Skills and Abilities
Bachelor’s degree in Higher Education & Student Affairs, Counseling, Social Work, Counseling Psychology or related field and two (2) years of experience.

Demonstrated experience with crisis management functions and database entry.

An equivalent combination of education and experience may be considered.

Ability to work well under pressure and to handle multiple tasks simultaneously.

Demonstrated sound judgement and ability to think independently.

Ability to work collaboratively and to take initiative to manage and resolve issues appropriately and expeditiously.

Strong interpersonal skills, including the ability to build rapport and establish trust with a wide variety of constituencies and stakeholders.

Knowledge of Clery reporting requirements, FERPA, Title IX, and relevant state and federal laws and policies impacting college students and higher education.

Preferred Education, Experience, Skills and Abilities
Master’s degree in Higher Education & Student Affairs, Counseling, Social Work, Counseling Psychology or related field.

Experience in a higher education setting, particularly in the Dean of Students' Office, experience in Student Affairs.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University. An individual is considered fully vaccinated two (2) weeks following the second dose of the Pfizer or Moderna vaccine or two (2) weeks following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination or an exemption is requested and approved. For more information, visit the University's Vaccines web page at https://www.temple.edu/coronavirus/vaccines.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.