Case Management Assistant Job at Shepherd Center
Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions.
Join us in our mission to help people with a temporary or permanent disability, rebuild their lives with hope, independence and dignity, advocating for their full inclusion in all aspects of community life.
At Shepherd Center, you’ll discover a diverse and inclusive environment, enlightened leadership, a culture of teamwork, professionalism and mutual respect. If you are seeking career advancement, continuing education opportunities coupled with a welcoming and fun workplace, competitive compensation and employment benefits, visit our
The Case Management Assistant works in conjunction with the Case Management staff to assist in support of care coordination, discharge/transition planning and disease/injury management across all programs. This position fosters the patients' and families' independence, growth, and development through informed decision-making. In this rewarding and dynamic role, the Case Management Assistant has the opportunity to interact directly with patients and become an integral part of their recovery at Shepherd Center.
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Why Shepherd Center
We have an exciting opportunity for you to join Shepherd Center which is ranked by U.S. News & World Report as one of the top 10 BEST rehabilitation hospitals in the nation. Shepherd is the only rehabilitation facility in the nation with an intensive care unit and medical components on-site, allowing us to begin the rehabilitation process sooner than other rehabilitation hospitals.
What You’ll Be Doing
The Case Management Assistant supports the Case Manager (CM) in the implementation of a comprehensive treatment plan for delivery of services to patients.
Accountabilities:
Accountabilities:
- Works as a team with the assigned CM while working directly with patients, their families and providers on behalf of the Case Manager.
- Problem-solves and requests the input of the assigned CM as needed.
- Provides ongoing resource assistance to consumers and their families.
- Performs various clerical tasks as requested by the CM.
- Identify community resources and supports family in selecting resources in their community in a timely manner.
- Assists with the submission of clinical information at the direction of the CM when the need for a next level of care location has been identified.
- Coordinates the sharing of specific patient information with other provider members of the patient's plan of care.
- Initiates and maintains documentation, including system documentation.
- Supports advocacy for patients and their families by promoting high standards of patient care, participating in program evaluation and development and other designated department related tasks as identified.
- Serves as a resource person within the CM department, Shepherd Center and the community.
Schedule
This position is a full-time day/weekday position.
Required Minimum Skills
- Basic computer skills.
- Demonstrates competency in time management, organization, prioritization and critical thinking by planning and organizing work assignments and prioritizing the specific needs of the patient.
- Takes responsibility for growing professionally and seek opportunities for improving skills.
- Communicates effectively using timely verbal, non-verbal and written communication.
- Willingly adapts to changing work demands and work environment.
- Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
- Completes orientation and initial assessment of competency successfully by determined due date.
- Completes mandatory education and annual competency assessment requirements by determined due date.
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Physical Demands
- Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained and the selection of what adaptive device(s) to utilize.
- Ability to transfer and position patients, consistent with lifting up to 30 lbs.
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Working Conditions
- Normal patient care environment.
- Some potential for exposure to blood and body fluids.
- Some potential exposure to infectious viruses.
- May include exposure to community.
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