The Opportunity

Career Services plays a key role in executing on our mission: our personalized approach has given thousands of people access to more relevant roles. As a Career Coach, you will work 1:1 with Springboard students or employees from corporate partnerships on all aspects of their job search and career goals, to produce great career outcomes for all Career Track graduates. Working closely with a dynamic and empathetic Career Services team, you'll play a significant role in each student's journey as you support them in revamping their careers and, by extension, their lives. You'll feel the rewards instantly as students implement your advice and grow their ability to find the perfect career opportunity for them.

You must be available to devote approximately 20 hours a week to the role. Coaches are able to work on weekends as well

Responsibilities:

• Provide 1:1 and group career coaching conversations regarding job search in technical fields with students in a high-volume, online, coaching environment
• Respond promptly and supportively to student career concerns and questions via email
• Stay up to date on current trends in technical hiring and job search tactics that work
• Track outcomes of coaching calls via our student CRM, providing detailed notes and information that evaluate risk factors, track success, and predict future performance
• Escalate students of concern to the Career Services Manager for additional coaching or intervention plans
• Collaborate with the Career Services team to recommend students for job openings and share information about employability

You bring:

• 1+ years' experience in recruiting, coaching, advising, or workforce/employee development in a 1:1 capacity, specifically supporting individuals' job search and career goals for technical roles.
• Knowledge of the hiring process and how to conduct an effective job search in tech.
• A track record of producing measurable results, meeting deadlines, and balancing multiple priorities and constituencies; you are proactive, agile, and flexible.
• A genuine interest in student and career development, with experience working with candidates/students as well as hiring partners preferred.
• Outstanding customer service mentality and strong attention to detail (in recording student progress and following up on questions).
• Strong communication skills, especially in listening, coaching, and advising, and the ability to build rapport and credibility with students and your colleagues across the company.

Benefits: