Care Management Educator Job at Bayfront Health
Position Summary:
Assists in the educational needs assessment and development of an educational plan for the Care Management Department. Develops and implements a robust onboarding plan for new care management team members. Responsibilities:
Position Summary
Assists in the educational needs assessment and development of an educational plan for the Care Management Department. Develops and implements a robust onboarding plan for new care management team members.
Essential Functions
- Facilitates Care Management training for operational areas
- Collaborates with the Corporate Learning Specialist to create a robust onboarding process for new team members.
- Assists in standardizes new employee orientation and maintains training materials and competencies.
- Assists in creating clinical competencies for all levels of clinical staff.
- Assists with Care Management preceptor development.
- Performs regular audits of Care Management team member documentation for performance improvement activities and educational purposes.
- Develops educational programs in collaboration with the Corporate Learning Specialist, clinicians, and Care Management Leadership Team
- Provides general and specialty education to prepare care management staff to be safe, efficient and competent
- Represents department as point person to organize training requests, schedules and venues
- Demonstrates excellence in presentation skills, capturing audience attention and achieving high engagement from the team
- Gathers performance feedback for managers on students’ achievement during training
- Collaborates with Physician Advisors to identify educational opportunities
- Collaborates with the Corporate Learning Specialist to ensure new processes are documented for training purposes
- Proficient in the use of all Care Management applications
- Effectively communicates and serves as a subject matter expert on Care Management applications
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
- Assists the Corporate Learning Specialist with developing new education/information, maintaining the Care Management SharePoint site and other duties of the learning team.
Other Related Functions
- Serves as a liaison and informal consultant to other site departments regarding educational efforts
- Participates in process improvement activities as assigned
- Always demonstrates a positive attitude and professional appearance
- Acts as a resource for team members
Education/Training
- Graduate of an approved school of nursing
- Master’s degree from an accredited school of Social Work, Mental Health, or Psychology is required or related field.
- RN must have experience in utilization management and proficient with InterQual and MCG
Licensure/Certification
- Florida RN license required and maintained current, if graduated from an approved school of nursing.
- BLS/Healthcare Provider Certification within 90 days of hire.
- Maintains Florida state (Chapter 491 Florida Statutes) licensure as a Licensed Clinical Social Worker or Licensed Mental Health
- Counselor if licensed in these fields or obtains licensure within 6 months of hire.
Experience
- Three (3) years of experience in acute hospital care management, care coordination and utilization management. Effective written and verbal communication skills. Excellent presentation skills
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