POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Camp Manager is responsible for but not limited to: assisting in program operation, program development and growth, participant satisfaction, member and staff retention and safety, staff supervision, onboarding, training, and coaching. As a Manager at the Y, you lead an environment that is inviting and serves all.

ESSENTIAL FUNCTIONS:

• Supports department to establish new program activities and expansion within the community in accordance with strategic and operating plans.
• Provides input for budget creation to follow and evaluate trends.
• Provides shift supervision while working 60% of time as direct service.
• Recruits, hires, trains, and development of team members.
• Conducts team member feedback, corrective actions, and evaluations.
• Responsible for the condition of equipment, performing regular equipment safety checks and promptly addressing any major concerns.
• Schedules and processes payroll functions.
• Develops and maintains collaborative relationships with community organizations.
• Supports campaign efforts and donor engagement in the community and team members.
• Models relationship building in all interactions through Listen First.
• Responds to all member and community inquires and/or complaints in a timely manner.
• Performs other duties as assigned.

QUALIFICATIONS:

• Minimum 1 - 2 years related experience preferred.
• Current nationally recognized climbing certification preferred.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Excellent interpersonal, communication, and problem-solving skills.
• Able to work independently and with minimal supervision. Organized and detail oriented.
• Adept computer skills in Office 365.
• Must be able to work flexible hours including evenings, weekend, and holidays. Required to be On-Call with predetermined schedule.
• Ability to respond to safety and emergency situations.

TECHNICAL FUNCTIONS:

• Maintain climbing certifications and if applicable group team building certificates.
• Lead and supervise specialty camps and travel camp management.
• Designs and implements camp specific activities to provide legendary camp experiences for school aged children.
• Mentors and leads camp counselors.

YMCA COMPETENCIES (Team Leader):

The National YMCA Mission:

To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.

Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change/ models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Visual, auditory, and verbal ability to communicate effectively.
• Must have high level of alertness, concentration, and initiative.
• Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
• Maintain a neat and professional appearance at all times.
• Potential extreme heat during peak summer months.