Cage Cashier - RED RIVER Job at Kiowa Casino
Location
Kiowa Casino - Red River (Devol, Oklahoma)
Job Code
23-CA-1672
Department
Cage Dept
Starting Salary
12.57
Job Summary
Performs Cage cashiering duties such as the exchange of money for chips and tickets, check cashing, debit and credit transactions, prepare jackpot transactions, and counting and recording hospitality cashier tips; including all required documentation.
Essential Duties & Responsibilities
> All Team Members must embrace and deliver Kiowa’s Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Maintains a bank throughout shift
> Completes and signs associated accountability forms
> Conducts Guest even money transactions
> Redeem tickets
> Redeem chips
> Sets up equipment prior to opening of Cage window
> Has working knowledge of Title 31
> For the Team Member window; will prepare jackpot transactions including all related documents
> For the Team Member window; will count and keep a record of tips for hospitality department cashiers
> Completes Multiple Transaction Log (MTL), Monetary Instrument Log (MIL), and Currency Transaction Report (CTR)
> Maintains a high level of Guest confidentiality
> Maintains the Cage in a neat and orderly manner
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Maintains a bank throughout shift
> Completes and signs associated accountability forms
> Conducts Guest even money transactions
> Redeem tickets
> Redeem chips
> Sets up equipment prior to opening of Cage window
> Has working knowledge of Title 31
> For the Team Member window; will prepare jackpot transactions including all related documents
> For the Team Member window; will count and keep a record of tips for hospitality department cashiers
> Completes Multiple Transaction Log (MTL), Monetary Instrument Log (MIL), and Currency Transaction Report (CTR)
> Maintains a high level of Guest confidentiality
> Maintains the Cage in a neat and orderly manner
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others
Knowledge, Skills & Abilities (KSA)
Specifics Required:
> High school diploma or GED required
> At least 21 years of age
> 1 year prior cashiering experience
Preferred:
> Working knowledge of the gaming industry and the laws and regulations governing gaming operations
Skills Required:
> Basic computer skills
> Strong organizational skills
> Strong written communication skills
> Strong verbal communication skills
> Guest service, interpersonal, and teamwork skills necessary to maintain quality service
> Accurate and detail-oriented
> Strong problem solving skills
Abilities Required:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work independently with minimal supervision
> Ability to work cooperatively with all departments
> Ability to manage extensive amounts of paperwork
> Ability to operate most office equipment
> Ability to independently lift up to 30 pounds routinely
> Ability to count large sums of money
> Ability to process basic mathematical functions
> High school diploma or GED required
> At least 21 years of age
> 1 year prior cashiering experience
Preferred:
> Working knowledge of the gaming industry and the laws and regulations governing gaming operations
Skills Required:
> Basic computer skills
> Strong organizational skills
> Strong written communication skills
> Strong verbal communication skills
> Guest service, interpersonal, and teamwork skills necessary to maintain quality service
> Accurate and detail-oriented
> Strong problem solving skills
Abilities Required:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work independently with minimal supervision
> Ability to work cooperatively with all departments
> Ability to manage extensive amounts of paperwork
> Ability to operate most office equipment
> Ability to independently lift up to 30 pounds routinely
> Ability to count large sums of money
> Ability to process basic mathematical functions
Physical Demands / Work Environment
PHYSICAL DEMANDS: Must be able to communicate using written, oral, and computer methods. Must be able to operate computer equipment (for extended periods of time). Must be able to stand and exert fast-paced mobility for periods of 8-hours or more. Must have manual dexterity necessary to manipulate computer equipment. Must be able to lift up to 30 pounds.
WORKING ENVIROMENT: Office, gaming floor, and convention center environment, to include; flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile Guests. High volume, direct public contact.
WORKING ENVIROMENT: Office, gaming floor, and convention center environment, to include; flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile Guests. High volume, direct public contact.
Disclaimer of Conditions of Employment
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.