Café & Events Associate (Part-Time Day and Special Events & Programs) Job at Taft Museum of Art
Taft Museum of Art Cincinnati, OH 45202
$14.50 - $17.50 an hour
Position: Café & Events Associate (Part-Time Day and Special Events & Programs)
Reports To: Visitor Experience Supervisor
Team: Visitor Experience
Status/Employment: Part-time/Nonexempt
Schedule: Wednesday through Sunday 9:30 a.m. to 4:00 p.m. and Evenings and Special Events as needed
Wage: Starting at
$14.50 – $17.50 per hour plus tips, based upon certifications and experience. Shift differential for evenings and special events.
Benefits: Free parking, Shop and Café discounts; free Employee Assistance Program, 401K opportunities, Aflac Insurance Offered, Other Benefits such as paid Discretionary Time Off (DTO) based upon the number of hours worked.
The Taft Museum of Art has immediate openings for part-time Café and Events Associates in the Museum's Lindner Café and on the Visitor Experience Special Events Team. Be a part of one of the smallest art museums in the USA and a unique work environment where food is art too! With a growing art museum audience and membership, we need experienced Café and Event Associates to join our team on evenings and weekends. Selected candidates will enjoy flexible hours, great pay, a beautiful atmosphere, and a great work environment!
Benefits: Free parking, Shop and Café discounts; free Employee Assistance Program, 401K opportunities, Aflac Insurance Offered, Other Benefits such as paid Discretionary Time Off (DTO) based upon the number of hours worked.
The Taft Museum of Art has immediate openings for part-time Café and Events Associates in the Museum's Lindner Café and on the Visitor Experience Special Events Team. Be a part of one of the smallest art museums in the USA and a unique work environment where food is art too! With a growing art museum audience and membership, we need experienced Café and Event Associates to join our team on evenings and weekends. Selected candidates will enjoy flexible hours, great pay, a beautiful atmosphere, and a great work environment!
Please submit a cover letter, resume, and three references. Please submit only through our online portal at taftmuseum.org/Careers. Our team will review your information, and we will get back to you with the next steps. If you have questions, please email Human Resources at HRAdm@taftmuseum.org. No phone calls, please.
POSITION SUMMARY:
Reporting to the Visitor Experience Supervisor, the Café and Events Associates are crucial to creating an exceptional
world-class visitor experience for everyone when they visit the Taft Museum of Art. Events are a critical part of our operation. Qualified candidates share a passion for people, service, food, and the arts, and work to deliver visitor experiences that are second to none.
CORE RESPONSIBILITES:
CORE RESPONSIBILITES:
- Creates an exceptional first impression with Museum visitors! Cheerful and welcoming.
- Greets everyone actively, engaging all visitors with smiles, eye contact, from arrival to the property through departure.
- Maintains cleanliness and safety standards.
- Sets up café and all service areas as instructed by the Supervisor or Events Coordinator in anticipation of projected capacity for the event. This includes linen, service ware, and glassware, bar set-up and stocking as needed.
- Ensures tables are clear, appropriately set up, and presentable for guests to be seated before being seated.
- Serves tables efficiently and with excellence, including taking orders, ensuring the accuracy of orders by repeating back to guests, preparing, serving food, refilling drinks, and clearing tables.
- Inputs orders into the POS system and ensures an accurate record of food sales when applicable.
- Effectively communicates pertinent Museum information to our guests.
- Maintains current and accurate information regarding the menu and bar offerings and can educate our visitors on every aspect.
- Handles and resolves any concerns and questions from visitors, and knows when to enroll managers or security personnel.
- Works closely with other associates, the culinary team, and management to ensure food quality, and exceptional visitor experience.
- Engages visitors in conversation during their dining or event experience.
- Assists bus persons, as necessary, in bussing, cleaning and setting tables.
- Upholds standards of service through different catering events offered.
- Performs other event duties as assigned.
REQUIRED CAPABILITIES AND SKILLS
- Communication: Welcoming and able to have pleasant conversations with all guests.
- Computers: Can learn and operate the POS system for sales transactions.
- Organized: Extremely organized and able to handle serving multiple tables at once.
- Reliable: Always on time, ready to work and make a difference.
- Calm: Ability to stay professional and handle high pressure and difficult situations.
- Highly motivated, professional, creative, articulate, goal-oriented, and has the ability to work independently and collaboratively.
- Professional in dress and demeanor.
- Capable of lifting and carrying food trays.
- Reliable transportation.
- Authorized to work in the US.
QUALIFICATIONS:
- A Café or Events Server with 1-3 years of experience.
- Some light food prep/kitchen experience is preferred.
- Experience in bartending or drinks service is preferred.
- Experience and knowledge of room setup, food safety standards, and food presentation setup.
- Due to the alcohol service component of this role, candidates must be 21 or older.
MUSEUM CORE VALUES:
All employees of the museum must strive to:
- Embrace the museum's core values of respect, integrity, excellence, creativity, and collaboration and demonstrate this understanding through words, behaviors, and interactions with our guests, staff members, volunteers, and the public.
- Learn and teach every day. Share knowledge freely with colleagues and pursue opportunities to gain new skills to enhance our success as a team.
- Appreciate, understand, and value each staff member’s expertise, background, experience, strengths, and unique perspective. Share time, energy, and knowledge with others to ensure everyone has the highest potential to succeed.
- Achieve excellence in all tasks and goals.
- Demonstrate professionalism on and off the job and always represent the Taft Museum of Art positively and professionally. Speak truthfully and fulfill promises and obligations in all museum dealings.
- Be comfortable and communicate with people of diverse backgrounds.
- Adhere to all current museum policies, procedures, protocols, and processes.
- Create a pleasant work environment by being a positive influence and respectful to every person.
The success of the Taft Museum of Art is driven by our core values of respect, integrity, excellence, creativity, and collaboration, as exemplified by our team members.
Our VIEW:
- Value diversity, equity, accessibility, and inclusion as drivers for attracting and retaining a diverse team of board members, staff, and volunteers who feel empowered to deliver excellence. This is also the key to reaching a diverse community and audience.
- Include multiple perspectives and believe that differing views strengthen our museum by stretching us to learn, experience, and expand our thinking each day.
- Embrace our mission and vision to explore the hidden gems connected to our historic house, the people that lived in it for the first 100 years, and the extensive art collection, bringing all of this to life and making it relevant and unique to each guest.
- Work together as a board and staff to ensure that our members, partners, and key stakeholders reflect and embrace these core values.
Diversity, Equity, Accessibility and Inclusion Statement (DEAI): The Taft Museum of Art desires to reflect the diversity of our community at every entry point—board, staff, exhibition, education programming, and all museum operations. By embedding DEAI into all museum areas, the Taft Museum of Art will be a champion for equitable practices, providing a welcoming and inclusive museum experience, and be accessible to all.
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