Business Systems II Analyst- CGS Administrators, LLC Job at BlueCross BlueShield of South Carolina
Summary
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.
Working at CGS Administrators
CGS Administrators provides a variety of services, under contracts with the Centers for Medicare and Medicaid Services (CMS) for beneficiaries, health care providers, and medical equipment suppliers in 33 states, supporting the needs of more than 20 million Medicare beneficiaries nationwide.
We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Here are just some of our benefits:
- Paid annual leave – the longer you work here, the more you earn
- 9 paid holidays
- 401(k) retirement savings plan with company match
- Education assistance
Want to work for a growing company with an innovative eye towards the future? Join us today!
Description
What you’ll do
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Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
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Guide both technical and customer departments in the development of the systems that support the business solution.
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Facilitate the transfer of knowledge about the direction of the business units to others who support them.
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Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
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Provide input on the business direction for system changes.
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Validate the business need for solutions to business problems and process improvements.
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Assist in the development and documentation of training materials. Mentor or train less experienced staff.
Required Education:
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Bachelor’s degree OR
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4 years of job related work experience OR
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2 years of job related experience plus an associate’s degree
Required Work Experience:
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4 years of IT business analysis experience.
Preferred Work Experience:
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Medicare Knowledge
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OnBase System Knowledge
Required Skills and Abilities:
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Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices.
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Demonstrated knowledge of procedures for the business unit.
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Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
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Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
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Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
Required Software and Other Tools:
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Microsoft Office.
Preferred Software and Other Tools:
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Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Work Environment:
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Fast-paced, high demand environment.
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Work is frequently performed against mandated deadlines.
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Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
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Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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