-South Hills Chrysler, Dodge, Jeep, RAM is looking to add some motivational individuals to our business. We are a family-owned and operated business which allows us to strive for an above average workplace culture.

As a Call Center Representative, you will be our customer's first point of contact over the phone.

Job Duties and Responsibilities:

• Obtains client information by answering telephone calls and verifying information
• Helping set vehicle appointments through our service department
• Confirming pricing and helping customer's with any questions
• Maintains communication equipment by reporting problems
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
• Updates job knowledge by studying new product descriptions; participating in educational opportunities
• Assists service customers during the morning service rush, when possible
• Follows up with all sales and warranty customers within 48 hours to ensure customer

satisfaction.

• Develops and monitors the results of a dealership customer service questionnaire

Benefits:

-Paid Training
-Full Health Care (Employee + Family) benefits includes Medical, Dental, and Vision
-FREE Life insurance
-Paid holidays
-Partnership with Strayer University allowing for 100% FREE college education
-Internal Promotion Opportunities

Requirements:

• Organized and friendly personality
• Ability to collaborate and adapt to all situations
• Proficient Time-management skills
• Fantastic communication skills with all customers
• Professional, well-groomed personal appearance
• Basic/Proficient Computer Skills

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Canonsburg, PA 15317: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail sales: 1 year (Preferred)

Work Location: In person

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