Are you a team player who’s open to growing and learning new things? Are you looking to break into the restaurant/service industry and want a job where you can get your hands dirty? Are you an individual who wants a job where you can be yourself?

Position Overview

As a Crew Member, you will be an ambassador of Bubbakoo’s core values and service standards. You will be an integral part of the guest experience, through the face‐to‐face customer interaction and 1:1 service model that sets us apart from other restaurant companies. You will report to the General Manager and Store Leads and will be empowered to make your own decisions that create the best experience for our guests.

You will be responsible for creating thoughtful and personalized experiences for your guests. The goal is to leave people better off than when we found them. You must be a true team player, willing to get your hands dirty and do whatever it takes to keep your store running smoothly.

Responsibilities for Kitchen + Service Positions:

Kitchen Team Member Responsibilities include and are not limited to:

• Ensure all food meets food safety and quality standards to eliminate cross-contamination on the front line
• Prep all cold and hot food items using prep chart and recipes
• Follow proper knife safety procedures
• Operate stoves and hot prep equipment, ensure proper time/temp of all hot and cooked foods
• Operate all cold prep equipment safely
• Maintain clean, food-safe dish and prep stations throughout shift
• Manage communication between Service Team Members and Kitchen, inventory front line, prep, stove and walk-in to determine needs. Ensure areas are always stocked
• Learn and maintain knowledge of proper recipe execution
• Put received orders away

Service Team Member Responsibilities include and are not limited to:

• Maintain cleanliness of front line, lobby and dining room, bathrooms, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage area, and bathrooms
• Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
• Set up, maintain and break down front line area
• Operate POS register to complete customer transactions
• Greet guests, guide the customer journey, resolve guest issues and properly inform guests of cashless transactions + how our Bubbakoos’s Burritos app works
• Maintain cleanliness and organization of online-ordering (OLO) pick-up area; organize OLO shelves, manage checklists and help guests thru the process

Requirements/Desired traits

• Food, Restaurant, Team and/or Customer Service experience
• A team player with a positive can-do attitude
• Quick and adaptable learner
• Excellent and collaborative communication skills
• A knack for delivering personable customer service and a desire to make connections with guests everyday
• Accountable in upholding high standards

Bubbakoo’s Burritos Benefits

• A friendly, fun, and positive work environment, with a welcoming and supportive team
• Competitive wages & TIPS!
• A clear career path with opportunities for advancement and career development
• Uniform and Bubbakoo’s swag
• Free Shift Meals and Discount

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training
• Referral program

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Broadview Heights, OH 44147: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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