Receives permit applications and fees, issues permits, performs other specific semi-technical tasks and provides general administrative support to the Building Services Department. These duties require analysis and judgment ranging from simple to moderate, and a working knowledge of the city and/or department procedures related to work performed. Position has a very high degree of public contact, both in person and on the phone.

1. Receives application packets and issues building, mechanical, plumbing, electrical and other permits.

2. Reviews permit submittals to ensure completeness.

3. Answers basic semi-technical questions from the public regarding permit activities.

4. Receives, processes and issues contractor registrations.

5. Collects fees, handles funds and maintains daily transactions record.

6. Assists contractors and citizens with requests for information regarding department procedures and city ordinances, and provides copies of requested documents.

7. Maintains records of documents, correspondence, reports and statistical/financial summaries processed.

8. Compiles various regular reports in accordance with standard operating procedures.

9. Utilizes a computer, calculator, typewriter, and other standard office equipment to transcribe and type correspondence, memos, and lists to record, save and retrieve information.

10. Proofreads and edits own materials and others for accuracy and completeness and maintains daily production records.

11. Performs related duties as directed when such duties are a logical and appropriate assignment to the position.

12. Regular and timely attendance are required for this position.

13. Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.

SKILLS, KNOWLEDGE AND ABILITIES

• Must have knowledge of Microsoft Office suite.
• Must be knowledgeable of online permitting software and its application.
• Requires excellent organizational and communications skills.
• Must have excellent verbal and written communication.
• Must be comfortable working outside comfort zone with a willingness to learn.
• Must be a team player who is able to work in a fast-paced environment with deadlines.
• Ability to provide excellent customer services including a desire to help customers regardless of their circumstance.
• Ability to work independently and with minimal supervision.
• Must have the ability to learn additional applications as they are applied to working assignments.
• Ability to maintain cooperative-working relationships with employees and those contacted in the course of work.
• Good knowledge of spelling, punctuation, grammar and formatting.
• Ability to perform basic mathematical calculations.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

High school graduate or equivalent plus two years office experience with heavy public contact or an equivalent combination of education, training, and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Experience in collecting fees and construction terminology highly preferred.

Must have the ability to type 30 WPM and pass a computer and language arts skill tests (Proofreading, Spelling, and Editing/Formatting).

Must pass a Federal/National criminal background check and credit check.

Must have a valid Texas driver's license with an acceptable driving record as defined by City policy.

Must pass a pre-employment drug screen.

WORKING CONDITIONS

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.

Regular full-time employees are assigned to work at least 40 hours per week, and are eligible for the City's benefit package, subject to the conditions and limitations of each program.

The City of Grapevine offers a generous and comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, life insurance. Please click HERE to view more information.