Job description

Know what it’s like to be in the stadium on game day?

Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people who bring that experience to life. GAME DAY Your personality and commitment to create something a little different for everyone plus Buffalo Wild Wing’s amazing offerings in Wings, Beer, and Sports equals total awesomeness. You’re the “go-to” guy or gal with the knowledge and confidence to read your Guests and recommend just the thing to hit the spot.

APPLY TODAY https://bwwampal.traitset.com

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE

• You know the business. You have one plus years of recent restaurant experience.
• You are a team player. You're not afraid to roll up your sleeves and jump in to help your Team.
• You show passion & commitment. You strive in a fast paced environment and are in it to win the game.

If it were possible, you'd bleed black and yellow.

BRAG FACTOR You’ll be working for the hottest brand around – and having tons of fun doing it. What else is in it for you? A lot! Competitive pay, Team Member discounts, incentive contests, insurance options, flexible scheduling. It's even possible to get a deal on stock. Join our Team – and get ready for a whole new ball game.

Primary Responsibilities: To serve food, drinks, and to accommodate guests’ needs in a courteous and timely manner following Buffalo Wild Wings’ Blazin’ steps of service. To project the Buffalo Wild Wings image and engage with guests. Receive high scores on all secret shopper and satisfaction reports.

Specific Functions and Duties:

• Delivers food and drinks to guests using and meeting Buffalo Wild Wings’ time specifications (60%*).
• Greet guests, answers questions, and makes suggestions regarding food, drinks, and service. Inform guests of special offers and promotions (25%*).
• Interacts verbally with all guests creating an upbeat atmosphere (15%*).
• Relays orders to service bar and kitchen via the point-of-sale computerized register system (10%*).
• Observes guests and responds to any additional requests. Maintains guest satisfaction throughout entire visit (15%*).
• Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure (5%*).
• Participates in the clearing, sanitizing and resetting of guests’ tables (10%*).

Qualification Standards:

• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math and verbal communication skills required.
• Mobility required during the entire shift.
• Meet hygienic standards and maintain cleanliness during the shift.

Physical:

1. Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length. Must have sense of balance, be able to bend, kneel and have the ability to lift trays frequently weighing 10-15 pounds.

EEO

Job Types: Full-time, Part-time

Pay: Up to $1,200.00 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Restaurant type:

• Bar
• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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