Brand Ambassador - Full Time Job at Sarah Flint, Inc.
We are looking for incredible Brand Liaisons / Sales Associates to deliver an amazing guest experience and customer service. If you’re as obsessed as we are with beautiful things, warm hospitality and incredible shoes, then come join us to show customers how we reimagine luxury the Sarah Flint way. You are:
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A “good days person” – relentlessly positive, service-minded and always looking for ways to make someone’s day better. -
A confident communicator – you know customer service (like shoes) isn’t one-size-fits-all. You make things fun and easy for our customers thereby creating a memorable brand experience.
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Emotionally intelligent – you love getting to know people and connecting them with things that will make them feel beautiful and confident.
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A naturally hard worker who makes things happen and doesn’t always need managerial direction.
What You’ll Do
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Act as a Sarah Flint Brand Liaison: a graceful host who always puts the guest first and ensures an exceptional visitor experience is delivered 100% of the time.
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Engage with loyal customers IRL: form new customer relationships for the brand and seek opportunities to surprise and delight our customers.
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Educate visitors on our product assortment, brand history and value proposition.
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Work in back-of-house to receive inventory shipments and keep stock neat and organized.
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Transact POS sales accurately and maintain reporting as necessary.
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Take part in store build-out and decommissioning and assist with on-going visual merchandising of the store and product.
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Support the planning and execution of in-store special events.
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Daily store operations and maintenance including light cleaning, trash, organizing stock, etc.
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Other duties as directed by the Pop-up Store Manager.
About You
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Retail or hospitality experience a plus, but not required
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Shopify experience preferred, but not required
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Willing to give and receive feedback on improving the store environment and customer service
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A can-do attitude and the willingness to own every challenge and roll up your sleeves as needed
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Self-starter who can work flexibly as part of a team in a fast-paced environment
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Available to work a flexible schedule including evenings and weekends
Who We Are
Sarah Flint, a luxury footwear brand, we believe in designs that inspire quality, style and comfort. Our brand delivers artisanal craftsmanship, luxurious details, expert manufacturing, and direct-to-you prices.
Since 2017 we’ve been offering incredible products through a DTC model, and now we’re expanding to physical stores to reimagine the luxury experience for our loyal customers. We hosted several successful pop-up stores over the past few years in markets such as Dallas, Washington DC, NYC and Nashville. We are very excited to bring our beautiful brand to Atlanta, GA.
Why You’ll Love Us
At Sarah Flint, we are a Family. Every single person is integral to our process and a member of our community – from our family-owned factories to our amazing team members and our beloved customers. We’re a passionate, tight-knit and super-driven team. We come to work every day because we enjoy working with each other, and we prioritize our core values in all we do:
Customer Obsession – Our customers are our everything
Focus – We work smarter, not harder
360° Kindness – We don’t believe kindness and luxury are mutually exclusive
Going Above and Beyond – The bar is high; any lower and we’d just trip over it
Creative Mindset – We believe everyone has the power to be creative
What We Offer
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A team that wants to exchange ideas, make an impact, and enjoys coming to work every day
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Competitive hourly rates plus team sales bonus
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Full-time, part-time and leadership opportunities available
Sarah Flint is an equal opportunity employer and we welcome everyone to our team.
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