Box Office Assistant (Seasonal Position) Job at Myrtle Beach Pelicans

Myrtle Beach Pelicans Myrtle Beach, SC 29577

Box Office Assistant (Seasonal Position)
Myrtle Beach Pelicans
Who are the Myrtle Beach Pelicans?
We are the Class-A Affiliate of the Chicago Cubs and are located less than a mile from the beautiful white sand beaches that stretch for 60+ miles along the Grand Strand. Myrtle Beach hosts 20,000,000+ visitors annually and the destination consistently ranks among the best in the country. The Pelicans are entering their 25th season in Myrtle Beach and play at beautiful Pelicans Ballpark.
Myrtle Beach Pelicans Awards & Accolades
  • #1 MiLB Ballpark Experience (Stadium Journey Magazine, 2020)
  • 2020 Community Award Winner (SC Governor’s Conference on Tourism & Travel)
  • 2015 Bob Freitas Class A-Advanced Award Winner (Baseball America)
  • Carolina League Excellence in Marketing & Promotions Award
  • Top 5 Myrtle Beach Attraction (TripAdvisor)
  • TripAdvisor Certificate of Excellence Recipient
  • Franchise Sellout Record (15)
  • Franchise Record for Average Nightly Attendance (3,877)
  • Back-to-Back Carolina League Champions (2015 & 2016)
Do you want to be a SUPERSTAR?
In most every industry you'll find people who are content with where they are. However, you'll also find people who have the drive, will and determination to keep getting better every single day. With the Myrtle Beach Pelicans we pride ourselves on hiring those types of people in every department. Under the leadership of the Greenberg Sports Group, we want to hire stars that will become superstars in the sports industry and have the track record to prove it. After you've established yourself as an operations expert we'll want to promote you here or you'll have opportunities within Greenberg Sports Group. If you are interested in becoming a SUPERSTAR, then you've come to the right place.
Practice Makes Perfect:
We've all heard the saying, practice makes perfect. With the Pelicans we believe that perfect practice makes perfect. You'll be training, training and training some more to become the best ticket sales person that you can be. When you're done training, we'll go ahead and keep training to keep you sharp. You'll be coached and trained by leaders in the sports industry, joining a ticket sales process that's proven to be successful.
What You Will Be Doing:
As a Box Office/Ticket Sales Assistant, your main responsibilities will be customer service, servicing clients, helping to hit team goals, and maintaining box office operational needs. You’ll do this by answering/returning phone calls in a timely manner, up-selling potential clients at the window/over the phone, and printing/organizing tickets for delivery/shipping/will-call. Working all possible games/events, and running the box office on non-game day Saturday’s.
Essential Duties and Primary Responsibilities include but not limited to (other duties may be assigned):
  • In and outbound season/mini ticket sales, group sales, and single game fulfillment. Single/package allocation, database management, and game day operations.
  • Provide assistance with various marketing and promotional activities for the purpose of servicing ticket purchasers or corporate partners.
  • Work closely with Box Office Manager and Senior Director of Finance to make sure proper accounting and reporting procedures are followed, including, maintenance of account reports, daily sales tracking report, contracted sales report, attendance report, and game day audits.
  • Opening and Closing duties of Box Office. Includes, counting monies, balancing reports, daily sales reports, upkeep of work areas, etc.
  • Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, new business prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions
  • Model and reinforce the Pelicans "expectations" of positivity, work ethic, professionalism, respect and being the best you can be
Competencies:
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Working knowledge of Microsoft Office
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Ability to navigate the stadium in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days
  • Availability to work flexible long hours including nights, weekends and holidays
Qualifications:
  • College degree
  • Sales & operations experience preferred
  • Experience working with an Athletic Ticketing System recommended
  • 3-5 references available upon request
Duration/Compensation
  • This is a seasonal position that will begin as early as March 2023 and conclude in September 2023.
  • Compensation: Monthly Stipend + commission on all contracted ticket sales

Application Process

Apply via Teamworkonline.com


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.



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