Body Shop Manager

SALARY: $95,000 +

JOB SUMMARY

The Body Shop Manager is responsible for the entire operations of Sears Imported Autos’ Body Shop. Responsibilities include coaching employees, overseeing the completion of all repairs, achieving annual financial targets, driving store revenues and CSI/NPS improvements. Additional responsibilities include generating additional revenues and enhancing Sears Imported Autos’ value proposition through exceptional customer service.

DUTIES / RESPONSIBILITIES

• Manage the day-to-day operations of the facility, its employees and customer relations.
• Maintain and enhance insurance company relationships by ensuring that DRP guidelines are executed and CSI/NPS targets are achieved.
• Achieve annual/monthly sales and financial performance targets
• Review work orders, assigns tasks to employees and verify the quality of work performed.
• Market to other business to generate additional revenue opportunities.
• Conduct effective store meetings to train and keep employees informed of upcoming events and goals.
• Resolve all customer-related and employee complaints.
• Recruit, interview and hire new employees to ensure adequate staffing.
• Oversee the training, development, corrective action and termination of all employees.
• Ensure all safety/OSHA policies and procedures are being followed in compliance with federal, state, and local regulations and posted in facility.
• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• 5+ years of prior management experience in a collision facility required. Prior collision center, production management and estimating experience preferred.
• I-CAR certification and CCC (or similar management system) experience preferred.
• Effective leadership, customer service and delegation skills required.
• Ability to be analytical, problem solve and multi-task.
• Excellent oral and written communication skills.
• Working knowledge of Microsoft Office (Outlook, Word, Excel)
• Must have a valid driver’s license and clean driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:

· Ability to stoop, bend and kneel, squat, kneel and pulling

· Extended periods of kneeling, bending, squatting and stooping

· Carry and lift heavy objects (up to 50lbs)

· Standing, sitting and walking

· Performing repetitive motions

WORK ENVIRONMENT:

Exposure to:

• Paint, fumes and particles
• Dirt / Dust
• Chemicals / Toxins
• Varying heat / cold
• Intermittent noise

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Short-term disability
• Paid time off

Job Type: Full-time

Pay: From $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: One location

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