Constellation Behavioral Health offers innovative treatment programs for mental health disorders, alcohol and drug addiction, and co‑occurring disorders. The Admissions Advisor position will give the opportunity to work remotely while assisting our treatment centers in various admissions tasks. We are looking to hire an experienced team member with a passion for helping others and looking to utilize their knowledge in Mental Health and Addictions.

Primary Responsibilities Include:

• Coordinate the operation of pre-assessment, assessment, and subsequent admissions processes of all incoming clients/families.
• Field calls from various sources (e.g., Internet, direct referrals, etc.), converting callers to clients and then managing the intake and admission activities of the client. Set the tone of respect, compassion, empathy, and a sense of urgency with potential clients and their families.
• Provide initial contact with referral sources and potential clients, coordinates the referral and pre-admission process, and maintains follow-up communication with referral sources, families, clients and clinical program staff.
• Responsible for educating clients and guarantors about payment options, clarifying the insurance process and possible coverage, and handling arrangements with incoming clients and guarantors for payment prior to or at admissions.
• Due to the nature of the business, this role will require 24/7 concierge type of service with accounts that may involve handling calls at night and on weekends when necessary.
• All other duties as assigned

Minimum Qualifications

• Bachelor’s Degree in psychology, Social Work, or other Health Related Field preferred.
• Sales or marketing experience is preferred.
• Experience in healthcare setting, residential mental health or addictions arena is required.
• Experience with crisis management and de-escalation techniques.
• Ability to work effectively with all levels of employees and management.
• Preferred candidates should have sound understanding of mental illness, co-occurring disorders, and milieu therapy.
• Proficient computer skills and ability use various software programs.
• Have a valid driver’s license in good standing and auto insurance.
• Successfully complete drug screen and comprehensive background check.
• Ability to work evenings, nights and weekends as needed. Flexibility and adaptability in schedule are essential.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• La Mesa, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.