Position Title: Bartender/Server

Location: Lockwood (Sonesta Denver Downtown)

Department: Food and Beverage

Reports To: Restaurant & Banquets Manager

Type: Non-Exempt (Hourly)

Pay Range: $16.00 per hour

Job Description Summary

The Bartender/Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, and serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Bartender/Server position must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Responsibilities

· Greet, welcome, and interact with guests in a warm and friendly manner.

• Take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar.
• Demonstrate complete knowledge of the food and beverage menu.
• Prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards.
• Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
• Adhere to all cash handling and credit card policies and procedures. Ensure that all drink orders from servers are accurately rung into the P.O.S. system.
• Clean and reset bar top and tables immediately after guests depart.

· Complete all closing duties and reports as assigned.

• Secure all liquors, beers, wines, coolers, cabinets and storage areas.
• Adhere to established safety and sanitation guidelines.
• · Adhere to uniform and grooming standards.
• · Perform other duties or projects as requested by management.

Qualifications and Skills

• · Experience as a Bartender required, preferably in a high-volume bar.
• · Experience with computerized cash registers preferred.
• · High school diploma or General Education Degree (GED) preferred.
• · Excellent organizational skills and attention to detail.
• · Able to work quickly without compromising quality.
• · Ability to work with minimal supervision and maintain a high level of performance.
• · Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• · Must be able to stand and exert fast-paced mobility for entire shift.
• · Ability to work cohesively with co-workers as part of a team.
• · Food handlers and TIPS certificates required.
• · Previous front facing guest service experience required.
• · Must read, write and speak the English language fluently.
• · Ensure overall guest satisfaction.

Physical Demands

• · Must be able work in a fast-paced environment.
• · Majority of work takes place indoors.
• · Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.
• · Carrying, lifting or pulling items weighing up to 50 pounds.
• · Prolonged periods of standing and/or walking while working.

Expected Hours of Work

• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).

Additional Information

Pay

The pay range listed is considered the starting pay rate and uses experience and education as considerations for all applicants.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our full time employees including:

· Medical, Dental and Vision Insurance

· Health Savings Account with Company Match

· 401(k) Retirement Plan with Company Match

· Paid Vacation and Sick Days

· Sonesta Hotel Discounts

· Educational Assistance

· Paid Parental Leave

· Company Paid Life Insurance

· Company Paid Short Term and Long-Term Disability Insurance

· Various Employee Perks and Discounts

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Denver, CO 80202: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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