Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. - Discovers and responds to customer needs. - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. - Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existingorganizational methods. - Maintains regular and punctual attendance.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Capitol Heights, MD 20743: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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